Back to search.Delegate International Recruitment Ltd - Customer Service Exec (German/French/Russian)
| Employment Type: | Permanent |
| Location: | Antrim - Northern Ireland, United Kingdom |
| Salary: | £17,000 sterling |
| Languages: | French, German, Russian |
| Required Languages: | 1 |
Advertiser Details
- Name:Delegate International Recruitment Ltd
- Posted:08-04-2010
- Code:CSA AM7092
Customer Service Execs: Russian, Italian, Portuguese, Japanese, German & French speakers with fluent English
My client, based in Co Antrim, Northern Ireland, just 30 minutes from Belfast, is an established and successful online seller of various consumer and specialist sport related products with excellent environmental credentials. With a large proportion of their business exporting and growing rapidly they now require several customer service agents with language skills to support their overseas customers. This is not a call centre but an internal customer contact team.
We require candidates with fluent written and verbal English language skills plus Russian, Portuguese, Italian, Japanese, German or French. While the salary on this role just slightly above average (and easily in line with the cost of living in Northern Ireland) the company is far beyond average, taking care of its staff extremely well and providing an enjoyable and team orientated working environment.
Reporting to the Sales Manager, successful applicants will be required to work in the main telesales office to deal with incoming email and phone queries and offering technical support regarding products.
The key duties will include:
• Relevant language website translations
• Dealing mainly with incoming email and phone enquiries
• Completing and processing customer orders/enquiries, offering technical and general advice about
the products
• Communicate with various departments and people within the company
• Learn about the sport relating to the companies products and keep up to date with product training
and innovations etc…
• Some assistance with marketing activity in-country
Essential Criteria
• Candidates must be able to communicate in either French, German, Japanese, Russian, Italian or Portuguese as well as English
• 3-6 months experience within a customer service or sales or retail environment
• Excellent Telephone and interpersonal skills
• Computer Literate
• Positive attitude and flexible approach to set tasks
• Must be available to attend interview in Belfast
Hours of work 39.25 Hrs (Monday – Friday)
Salary: £7.50 increasing to £8.00 +bonus (aprox £16,300-£17,000 sterling per year – equivalent to €18,500-€19,000)
Hours 39.25 per week
Benefits include; .
• Stakeholder pension.
• 20% discount on companies products
• 40% discount on high end Brands
• Free Parking
• Heavily subsidised canteen facility.
• Childcare voucher scheme .
• staff discount scheme which offers a discount card entitling staff to a range of special prices with local business
For further information and to apply for this role please forward your cv today or call Anne Murphy on +44 7788 4566 58 today.
My client, based in Co Antrim, Northern Ireland, just 30 minutes from Belfast, is an established and successful online seller of various consumer and specialist sport related products with excellent environmental credentials. With a large proportion of their business exporting and growing rapidly they now require several customer service agents with language skills to support their overseas customers. This is not a call centre but an internal customer contact team.
We require candidates with fluent written and verbal English language skills plus Russian, Portuguese, Italian, Japanese, German or French. While the salary on this role just slightly above average (and easily in line with the cost of living in Northern Ireland) the company is far beyond average, taking care of its staff extremely well and providing an enjoyable and team orientated working environment.
Reporting to the Sales Manager, successful applicants will be required to work in the main telesales office to deal with incoming email and phone queries and offering technical support regarding products.
The key duties will include:
• Relevant language website translations
• Dealing mainly with incoming email and phone enquiries
• Completing and processing customer orders/enquiries, offering technical and general advice about
the products
• Communicate with various departments and people within the company
• Learn about the sport relating to the companies products and keep up to date with product training
and innovations etc…
• Some assistance with marketing activity in-country
Essential Criteria
• Candidates must be able to communicate in either French, German, Japanese, Russian, Italian or Portuguese as well as English
• 3-6 months experience within a customer service or sales or retail environment
• Excellent Telephone and interpersonal skills
• Computer Literate
• Positive attitude and flexible approach to set tasks
• Must be available to attend interview in Belfast
Hours of work 39.25 Hrs (Monday – Friday)
Salary: £7.50 increasing to £8.00 +bonus (aprox £16,300-£17,000 sterling per year – equivalent to €18,500-€19,000)
Hours 39.25 per week
Benefits include; .
• Stakeholder pension.
• 20% discount on companies products
• 40% discount on high end Brands
• Free Parking
• Heavily subsidised canteen facility.
• Childcare voucher scheme .
• staff discount scheme which offers a discount card entitling staff to a range of special prices with local business
For further information and to apply for this role please forward your cv today or call Anne Murphy on +44 7788 4566 58 today.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
