Back to search.IG Index plc - IG Index are looking for Client Services Co-ordinator (French)
| Employment Type: | Permanent |
| Location: | Central London - London, United Kingdom, Blackfriars Road |
| Salary: | Starting Salary £25k plus Discretionary Bonus and Benefits Package |
| Languages: | English, French, Spanish |
| Required Languages: | 2 |
Advertiser Details
- Name:IG Index plc
- Posted:21-03-2010
- Code:Client Services Co-ordinator
The Company
Established in 1974, IG Group is a dynamic and innovative financial derivatives and sports betting company. We have over 800 employees based in offices in the UK, Australia, Singapore, Europe, the USA and Japan. The UK operation is regulated by the Financial Services Authority.
The Opportunity
As part of the Client Services team, you will be required to provide excellent customer service to IG’s clients and to provide support to the financial dealing desk. Your responsibilities will include responding to client queries and ensuring that they are efficiently dealt with, investigating and resolving client disputes, and performing administrative duties relating to client accounts.
The Suitable Candidate
Essentially you will be a graduate, have 6 months experience within an administrative role, and have previously worked in a role where you were required to provide good customer service. Client Services experience and experience of working within a financial services environment is desirable.
Essentially you will be fluent in both French and English (additionally, fluent Spanish would be highly desirable), with excellent verbal and written skills in both languages. You will have an excellent and patient telephone manner, be logical, numerate, very well organised, have sound administrative skills and be proficient in Microsoft Office. You should also be self-motivated and able to work at a consistently high standard. The ability to cope under pressure is important, as is your flexible approach.
On average, the successful candidate will be required to work at least one late shift per week, and to occasionally work at the weekend.
Due to the high volume of applications we receive, we are not able to respond to unsuccessful candidates. Please note that if you have not heard from us within 2 weeks of submitting your CV, unfortunately your application has been unsuccessful.
Established in 1974, IG Group is a dynamic and innovative financial derivatives and sports betting company. We have over 800 employees based in offices in the UK, Australia, Singapore, Europe, the USA and Japan. The UK operation is regulated by the Financial Services Authority.
The Opportunity
As part of the Client Services team, you will be required to provide excellent customer service to IG’s clients and to provide support to the financial dealing desk. Your responsibilities will include responding to client queries and ensuring that they are efficiently dealt with, investigating and resolving client disputes, and performing administrative duties relating to client accounts.
The Suitable Candidate
Essentially you will be a graduate, have 6 months experience within an administrative role, and have previously worked in a role where you were required to provide good customer service. Client Services experience and experience of working within a financial services environment is desirable.
Essentially you will be fluent in both French and English (additionally, fluent Spanish would be highly desirable), with excellent verbal and written skills in both languages. You will have an excellent and patient telephone manner, be logical, numerate, very well organised, have sound administrative skills and be proficient in Microsoft Office. You should also be self-motivated and able to work at a consistently high standard. The ability to cope under pressure is important, as is your flexible approach.
On average, the successful candidate will be required to work at least one late shift per week, and to occasionally work at the weekend.
Due to the high volume of applications we receive, we are not able to respond to unsuccessful candidates. Please note that if you have not heard from us within 2 weeks of submitting your CV, unfortunately your application has been unsuccessful.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.
You cannot apply for this job as it is no longer active.
