Back to search.Betfair.com - Greek Speaking Sales Agent (Outbound Calling) BETFAIR!!
| Employment Type: | Permanent |
| Location: | Hertfordshire - South East, United Kingdom, Stevenage |
| Salary: | Excellent |
| Languages: | Greek |
About Us:
Betfair is the largest and most successful online betting company in the UK, we have grown to be a multi-billion dollar business, with an established portfolio of online products. Betfair employs over 1,500 people globally with its HQ based from Hammersmith and the International business hosted from Malta.
Betfair is a fast-paced, exciting and successful organisation. This is a fantastic time to join the company, we are continuing to grow and maintain our lead in the market. If you are looking for the chance to work in a stable yet challenging environment with a great group of people around you – Betfair is the place to do it!!
Position Purpose:
The outbound team is part of the Betfair customer services department and provides an outbound telephone service to educate, validate and activate every Betfair customer. As part of our International Sales team, the Greek Sales Agents are responsible for speaking with our Greek customers to encourage use of Betfair’s products and services.
The Role:
• To manage proactive outbound calling to various customer segments.
• Work to daily and weekly objectives and targets.
• Ensure that more complex customer issues are followed up and resolved in a timely manner.
• Provide first line support to customers.
• Proactively develop customer relationships by maintaining contact at an appropriate level.
• Contribute to the ongoing development and improvement of the Betfair customer experience.
• First point of contact for most Betfair customers – must act as an ambassador for the company.
• Updating Excel Worksheets and recording customer responses.
Required Experience:
Essential:
• Must have some experience in a Customer Service / Telesales role, ideally in a contact centre environment with high call volumes.
• Worked to targets and objectives.
• Experience of using Microsoft Word, Excel and the Internet.
• Must have a keen interest of sport / sports betting.
• Excellent written and verbal communication skills, both English and Greek.
Special Conditions:
• Shift rotas and weekend work.
• Stevenage is 25 minutes from Kings Cross (interchange with Victoria, Piccadilly, Northern, Circle, Hammersmith & City and Metropolitan lines)
Betfair is the largest and most successful online betting company in the UK, we have grown to be a multi-billion dollar business, with an established portfolio of online products. Betfair employs over 1,500 people globally with its HQ based from Hammersmith and the International business hosted from Malta.
Betfair is a fast-paced, exciting and successful organisation. This is a fantastic time to join the company, we are continuing to grow and maintain our lead in the market. If you are looking for the chance to work in a stable yet challenging environment with a great group of people around you – Betfair is the place to do it!!
Position Purpose:
The outbound team is part of the Betfair customer services department and provides an outbound telephone service to educate, validate and activate every Betfair customer. As part of our International Sales team, the Greek Sales Agents are responsible for speaking with our Greek customers to encourage use of Betfair’s products and services.
The Role:
• To manage proactive outbound calling to various customer segments.
• Work to daily and weekly objectives and targets.
• Ensure that more complex customer issues are followed up and resolved in a timely manner.
• Provide first line support to customers.
• Proactively develop customer relationships by maintaining contact at an appropriate level.
• Contribute to the ongoing development and improvement of the Betfair customer experience.
• First point of contact for most Betfair customers – must act as an ambassador for the company.
• Updating Excel Worksheets and recording customer responses.
Required Experience:
Essential:
• Must have some experience in a Customer Service / Telesales role, ideally in a contact centre environment with high call volumes.
• Worked to targets and objectives.
• Experience of using Microsoft Word, Excel and the Internet.
• Must have a keen interest of sport / sports betting.
• Excellent written and verbal communication skills, both English and Greek.
Special Conditions:
• Shift rotas and weekend work.
• Stevenage is 25 minutes from Kings Cross (interchange with Victoria, Piccadilly, Northern, Circle, Hammersmith & City and Metropolitan lines)
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.
You cannot apply for this job as it is no longer active.
