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The big word - Senior Project Director - Leeds

Employment Type: Permanent
Location: West Yorkshire - Yorkshire, United Kingdom, LS6 2AE
Salary: Up to £40,000 + Benefits
Languages: English

Advertiser Details

  • Name:
    The big word
  • Posted:
    12-04-2010
  • Code:
    SPD - Leeds
Senior Project Director (Translation & Localisation) Leeds, UK

thebigwordGroup is a world-leading International language management group supplying translation, interpreting and language technology services to a wide range of global clients across 71 countries including household-name multinationals and public-sector bodies.
Due to continued growth a vacancy has arisen in our European Headquarters for hands on localisation professional with line management experience. This opportunity would suit a Senior Translation/Localisation Project team lead looking to step up in to an operational management position. The successful candidate will work closely with the International sales teams and senior management. Ultimately this role will have between 20 and 40 direct and indirect reports.
Responsibilities include:
• Team formation, Monitoring, and distribution of workload
• Effective communication with team members and both internal and external suppliers
• Budgeting, forecasting and risk analysis
• Troubleshooting issues with projects and responding as necessary, conducting project post-mortems as appropriate.
• Close liaison with the sales department in order to ensure smooth implementation of our services with major clients.
• Responsible for ensuring the team meets all invoicing targets.
• Manages staffing issues in relation to holidays, sickness, absence, and discipline, with support from the HR & Training department as required and in line with the law.
• Responsible for carrying out the company’s appraisal process with team members and ensuring that appraisals are effective and motivational
• Monitors and manages all complaints received on the team, escalating to the Client Relations Manager where appropriate.
• Responsible for ensuring a quality product is delivered to the client.

Skills and experience required:

• 3 years minimum management experience within the Translation and Localisation Industry.
• Excellent organisation, delegation and management skills.
• Ability to build and manage an effective team of managers, supporting and mentoring team members where necessary.
• Experience of distributing and monitoring workload, with the ability to forecast future recruitment requirements in line with pipeline business.
• Ability to communicate and build rapport with both internal and external clients
• Ability to identify areas of efficiency and implement strategies to improve process’s
• Ability to identify areas for growth within accounts, communicating potential opportunities to the Sales division.
• Ability to communicate at all levels both Internally and externally
• Strong leadership skills.
• Dynamic, progressive and ambitious.

In return for your hard work and commitment we offer an excellent salary and benefit package, some international travel and an exciting opportunity to grow and progress within one of the world’s fastest growing top 20 international language services organisations.
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