MicroFocus - German, French or Spanish Inside Sales Representative
| Employment Type: | Permanent |
| Location: | Belfast - Northern Ireland, United Kingdom |
| Salary: | Competitive |
| Languages: | French, German, Spanish |
| Required Languages: | 1 |
Bilingual Maintenance Renewal Representative (Competitive Compensation Package)
Responsible for actively engaging clients in pursuit of continued renewal of Maintenance Contracts within a geographic territory or specific customer or vertical assignment. Identifies new opportunities to expand the license, consulting, or multi-year maintenance sales and includes them in their Pro Forma Invoice (quote). For larger license sale transactions, identifies and qualifies the license opportunity and provides an efficient hand-off of that opportunity to the field sales organization. Identifies and responds to customer (internal and external) inquiries for administrative support. Expedites requests for information and documents; formulates responses that present Micro Focus and its support offerings in the most favorable light. Builds strong cross functional relationships within the Micro Focus group to improve the effectiveness of Customer Care. Ensures the accuracy and timely submission of maintenance renewal quotes/invoices within assigned territory.
Responsible for:
• Meet or exceed quota for assigned territory
• Contribute to success of the team quota
• Possesses knowledge and expertise specific to the business of maintenance renewals.
• Demonstrates the ability to personally plan for achievement of performance goals.
• Identify renewal accounts sending quotes out in a timely manner consolidating where appropriate and seek opportunities to sell multi-year maintenance policies
• Demonstrates basic level of proficiency of individual / group root cause analysis and solution proposal.
• Maintain a reduced backlog of outstanding renewals
• Focus on daily telephone work (reminding/Chasing/Convincing)
• Interacts extensively with internal / external customers.
• Serves a key contact for customers.
• May be asked to support training of new team members within their level of expertise.
Skills:
• Must have fluent Bilingual language skills in one or more of the following languages:
o Fluency in English (written & oral)
o French, German, Spanish
• Minimum 2 years experience working within a Sales organization
• Occasional travel required
• Understanding of Maintenance Renewal contracts
• Excellent phone presence and interpersonal skills
• Excellent verbal and written skills
• Demonstrated success in evaluating customer needs and developing actions plans
• Articulate and professional, enthusiastic attitude and a focus on results are required
• Ability to assess tasks and prioritize high potential customers effectively
Micro focus International plc (Micro Focus®: LSE: MCRO.L) provides innovative software that allows companies to dramatically improve the business value of their enterprise applications.
OUR COMPANY
Micro Focus has more than 30 years of expertise and more than 15,000 customers and one million licensed users, including more than 70 of the Fortune Global 100 companies. Micro Focus has more than 600 employees worldwide, with principal offices in the United Kingdom, United States, Germany and Japan.
We offer a competitive compensation package and an extensive array of benefits that become effective immediately upon hire. Micro Focus is an equal opportunity employer.
Responsible for actively engaging clients in pursuit of continued renewal of Maintenance Contracts within a geographic territory or specific customer or vertical assignment. Identifies new opportunities to expand the license, consulting, or multi-year maintenance sales and includes them in their Pro Forma Invoice (quote). For larger license sale transactions, identifies and qualifies the license opportunity and provides an efficient hand-off of that opportunity to the field sales organization. Identifies and responds to customer (internal and external) inquiries for administrative support. Expedites requests for information and documents; formulates responses that present Micro Focus and its support offerings in the most favorable light. Builds strong cross functional relationships within the Micro Focus group to improve the effectiveness of Customer Care. Ensures the accuracy and timely submission of maintenance renewal quotes/invoices within assigned territory.
Responsible for:
• Meet or exceed quota for assigned territory
• Contribute to success of the team quota
• Possesses knowledge and expertise specific to the business of maintenance renewals.
• Demonstrates the ability to personally plan for achievement of performance goals.
• Identify renewal accounts sending quotes out in a timely manner consolidating where appropriate and seek opportunities to sell multi-year maintenance policies
• Demonstrates basic level of proficiency of individual / group root cause analysis and solution proposal.
• Maintain a reduced backlog of outstanding renewals
• Focus on daily telephone work (reminding/Chasing/Convincing)
• Interacts extensively with internal / external customers.
• Serves a key contact for customers.
• May be asked to support training of new team members within their level of expertise.
Skills:
• Must have fluent Bilingual language skills in one or more of the following languages:
o Fluency in English (written & oral)
o French, German, Spanish
• Minimum 2 years experience working within a Sales organization
• Occasional travel required
• Understanding of Maintenance Renewal contracts
• Excellent phone presence and interpersonal skills
• Excellent verbal and written skills
• Demonstrated success in evaluating customer needs and developing actions plans
• Articulate and professional, enthusiastic attitude and a focus on results are required
• Ability to assess tasks and prioritize high potential customers effectively
Micro focus International plc (Micro Focus®: LSE: MCRO.L) provides innovative software that allows companies to dramatically improve the business value of their enterprise applications.
OUR COMPANY
Micro Focus has more than 30 years of expertise and more than 15,000 customers and one million licensed users, including more than 70 of the Fortune Global 100 companies. Micro Focus has more than 600 employees worldwide, with principal offices in the United Kingdom, United States, Germany and Japan.
We offer a competitive compensation package and an extensive array of benefits that become effective immediately upon hire. Micro Focus is an equal opportunity employer.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.
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