Back to search.Language Recruitment Services - Swedish Speaking Customer Service Agent
| Employment Type: | Permanent |
| Location: | West London - London, United Kingdom |
| Salary: | 39 to £10 per hour |
| Languages: | English, Swedish |
Advertiser Details
- Name:Language Recruitment Services
- Posted:09-05-2010
- Code:MD0100085
Our client, based in South West London, is recruiting a Swedish speaker to join their dynamic European customer service team. This is an on-going temporary role with the possibility of becoming permanent and is an excellent opportunity to gain customer services experience within a multicultural, corporate environment.
Job responsibilities:
- Process customer contacts - inbound/outbound calls/fax/electronic - to include sales order processing, enquiries, complaints and information management
- Maintain personal targets as agreed with Team Leader to include call volume, availability, timekeeping, attendance and call quality
- Support internal customers i.e. Business Consultants and local management - effective processing of information and requirements
- Ensure commercial policies pertaining to the Supply Chain are effectively deployed e.g. returns and diagnostic policies
- Maintain comprehensive product, system, commercial knowledge and soft skills to effectively manage the customer relationship
- Undertake internal and added value initiatives as required
- Contribute to the achievement of the departmental promises
Required skills:
- Fluent in Swedish
- Complete fluency in English
- Minimum 6 months Customer Service/Call Centre, Market Research, Receptionist or Sales Support experience required.
- High degree of customer focus
- Team Player
- Proactive approach to problem solving
- Sound administrative skills
- Excellent communication skills
To apply for this job please send your CV to post@LRSUK.com quoting the job reference number
To view current vacancies please visit www.LRSUK.com
>>> APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM
Job responsibilities:
- Process customer contacts - inbound/outbound calls/fax/electronic - to include sales order processing, enquiries, complaints and information management
- Maintain personal targets as agreed with Team Leader to include call volume, availability, timekeeping, attendance and call quality
- Support internal customers i.e. Business Consultants and local management - effective processing of information and requirements
- Ensure commercial policies pertaining to the Supply Chain are effectively deployed e.g. returns and diagnostic policies
- Maintain comprehensive product, system, commercial knowledge and soft skills to effectively manage the customer relationship
- Undertake internal and added value initiatives as required
- Contribute to the achievement of the departmental promises
Required skills:
- Fluent in Swedish
- Complete fluency in English
- Minimum 6 months Customer Service/Call Centre, Market Research, Receptionist or Sales Support experience required.
- High degree of customer focus
- Team Player
- Proactive approach to problem solving
- Sound administrative skills
- Excellent communication skills
To apply for this job please send your CV to post@LRSUK.com quoting the job reference number
To view current vacancies please visit www.LRSUK.com
>>> APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
