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Language Matters - Swedish speaking Customer Services Executive

Employment Type: Permanent
Location: Hampshire - South East, United Kingdom
Salary: £17000 - £19000 per annum
Languages: English, Swedish

Advertiser Details

  • Name:
    Language Matters
  • Posted:
    16-03-2010
  • Code:
    5803NO 04/03
Swedish speaking Customer Services Executive

Job Location: Basingstoke

Salary/Additional Information: £17,000 - £19,000

Reference: NO 04/03

Company:
An international leisure and sport equipment manufacturer

Role:
Swedish speaking Customer Services Executive

My client is looking for a fluent Swedish speaker to join their dedicated and highly professional team of multilingual customer services.
The successful Swedish-speaking candidate will be responsible for some of the largest accounts in Europe to build strong relationships and ensure of the smooth running of the accounts.
They will also answer inbound calls from both internal and external customers and deal with all types of enquiries promptly and to recognize and convert sales opportunities, make outbound calls to a specific account base to develop and convert sales opportunities, Responsible for entering phone orders onto the ERP (Comfil) system in an accurate and timely manner, Investigate inventory availability and advise customers accordingly, problem solve delivery, pricing and order queries, to be proactive and inform customers in advance of stock issues, and complete all administration duties on a daily basis.

Profile:
. Fluency in Swedish in addition to English.
. Previous customer services or inside sales experience
. Sales skills, questioning techniques, objection handling and Closing
. Excellent interpersonal skills
. Technical expertise
. Composure
. Negotiating
. Conflict Management
. Proficient in using Word, Excel, Comfil and other applications as required.

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Danielle Van Elswijk

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.
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