Back to search.Verizon Business UK - Customer Service Specialist - Italian Speaking, Part-Time
| Employment Type: | Permanent |
| Location: | Berkshire - South East, United Kingdom, RG2 6DA |
| Salary: | £10k + 10% + Private healthcare + benefits |
| Languages: | Italian |
Reading, Berkshire, UK
Part Time Customer Service Specialist
Italian Speakers
Verizon Business is a leading provider of advanced communications solutions to enterprises and governments. With offices in 75 countries, across six continents, we provide mission-critical communications services for organisations worldwide, including 94% of Fortune 500 companies.
We’ll show you how to create virtual meeting places for our customers by providing the appropriate conferencing products and services, organising each conference call and ensuring set up and delivery is always well prepared. Supporting our customers abroad you will be focused on service rather than selling; you should be fluent in Italian with a reasonable level of written and spoken English. These part time roles are for 20 hours per week over 3,4 or 5 days so there is flexibility around this.
Some requirements are small, some are large and complicated, but at all times you must be positive and professional, ensuring our customers feel valued, and that you understand their changing needs. As you take their calls and input reservations into the system you will be flexible, adaptable, realistic and optimistic, mentoring other team members, and contributing ideas.
You should be self-motivated and eager to motivate others. Already having customer service experience, preferably gained in a call centre environment, the hotel or tourist industry, or any customer service expereince, your interpersonal and communication talent should be supported by good analytical skills and the ability to understand and interpret technical information.
With a competitive salary, bonus and private health scheme, we offer comprehensive induction, training and development, with ongoing support enabling you to develop your bi-lingual career within a global organisation.
Part Time Customer Service Specialist
Italian Speakers
Verizon Business is a leading provider of advanced communications solutions to enterprises and governments. With offices in 75 countries, across six continents, we provide mission-critical communications services for organisations worldwide, including 94% of Fortune 500 companies.
We’ll show you how to create virtual meeting places for our customers by providing the appropriate conferencing products and services, organising each conference call and ensuring set up and delivery is always well prepared. Supporting our customers abroad you will be focused on service rather than selling; you should be fluent in Italian with a reasonable level of written and spoken English. These part time roles are for 20 hours per week over 3,4 or 5 days so there is flexibility around this.
Some requirements are small, some are large and complicated, but at all times you must be positive and professional, ensuring our customers feel valued, and that you understand their changing needs. As you take their calls and input reservations into the system you will be flexible, adaptable, realistic and optimistic, mentoring other team members, and contributing ideas.
You should be self-motivated and eager to motivate others. Already having customer service experience, preferably gained in a call centre environment, the hotel or tourist industry, or any customer service expereince, your interpersonal and communication talent should be supported by good analytical skills and the ability to understand and interpret technical information.
With a competitive salary, bonus and private health scheme, we offer comprehensive induction, training and development, with ongoing support enabling you to develop your bi-lingual career within a global organisation.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.
You cannot apply for this job as it is no longer active.
