Back to search.People First - Spanish / French / Italian speaking FX Client Support
| Employment Type: | Permanent |
| Location: | Central London - London, United Kingdom |
| Salary: | £13 / hour, £30k when permanent |
| Languages: | French, Italian, Spanish |
| Required Languages: | 2 |
Job Title: Spanish / French / Italian speaking FX Client Support
Skills: Fluency in 2 of Spanish, French and Italian, as well as English, client support experience.
Salary: £13 / hour, £30k when permanent
Location: London
Overview of Your Role:
You will be an essential member of the 24/7 FX and technical support team that receives and resolves FX market, functional and technical customer enquiries.
Your Principal Responsibilities and Accountabilities:
Responsible for a swift turnaround of issues and the successful management of customer satisfaction and service delivery
Responsible for troubleshooting and resolving customer, internal and vendor issues
Responsible for technical, functional and transactional queries from global investment banks and hedge funds
Responsible for making sure that deployment, operations and network teams are all aware of worldwide issues
Must be available to work occasional (paid) overtime and cover shifts through a 24 hour period and weekends as required
Your Skills:
Strong personal organisational skills
Analytical ability and decision making
Excellent written and verbal communication skills
Service orientated, adaptable and resilient
Results orientated and personal accountability
Direct client facing experience in the service industry
Technical knowledge and expertise
Quality and control, with excellent attention to detail
Proven analytical skills / or professional experience to a similar level
Fluent in two of Spanish, French and Italian (plus fluent written and spoken English)
High Stress resilience and multi-tasking abilities
Motivated to achieve above and beyond requested tasks
PC skills (MS office professional, spreadsheet database admin)
Basic technical aptitude and interest in learning
Available to work shifts (including nightshift, on average every 4-6 weeks).
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America. Thank you for your application and we will endeavour to respond to you as soon as possible. We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description. For more information about People First and to view our other current vacancies, please visit our website www.people-first.co.uk . Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.
Skills: Fluency in 2 of Spanish, French and Italian, as well as English, client support experience.
Salary: £13 / hour, £30k when permanent
Location: London
Overview of Your Role:
You will be an essential member of the 24/7 FX and technical support team that receives and resolves FX market, functional and technical customer enquiries.
Your Principal Responsibilities and Accountabilities:
Responsible for a swift turnaround of issues and the successful management of customer satisfaction and service delivery
Responsible for troubleshooting and resolving customer, internal and vendor issues
Responsible for technical, functional and transactional queries from global investment banks and hedge funds
Responsible for making sure that deployment, operations and network teams are all aware of worldwide issues
Must be available to work occasional (paid) overtime and cover shifts through a 24 hour period and weekends as required
Your Skills:
Strong personal organisational skills
Analytical ability and decision making
Excellent written and verbal communication skills
Service orientated, adaptable and resilient
Results orientated and personal accountability
Direct client facing experience in the service industry
Technical knowledge and expertise
Quality and control, with excellent attention to detail
Proven analytical skills / or professional experience to a similar level
Fluent in two of Spanish, French and Italian (plus fluent written and spoken English)
High Stress resilience and multi-tasking abilities
Motivated to achieve above and beyond requested tasks
PC skills (MS office professional, spreadsheet database admin)
Basic technical aptitude and interest in learning
Available to work shifts (including nightshift, on average every 4-6 weeks).
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America. Thank you for your application and we will endeavour to respond to you as soon as possible. We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description. For more information about People First and to view our other current vacancies, please visit our website www.people-first.co.uk . Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.
You cannot apply for this job as it is no longer active.
