Back to search.Webrecruit Ltd - Technical Support Advisor – (Software Support) - German & French Speaking
| Employment Type: | Permanent |
| Location: | Nottinghamshire - East Midlands, United Kingdom, Nottingham |
| Salary: | £16,000 - £19,000 Plus Contributory Pension Scheme (after 12 months), Free Parking and Free Bus Service, Subsidised Gym Membership |
| Languages: | English, French, German |
Technical Support Advisor – (Software Support) - German & French Speaking
Nottingham
£16,000 - £19,000 Plus Contributory Pension Scheme (after 12 months), Free Parking and Free Bus Service, Subsidised Gym Membership
Are you looking to use your German, French and English language skills in a rewarding IT support role? If so, this could be the role for you.
As an award winning company, our client develops and publishes powerful, easy-to-use desktop publishing, design and graphics software. Over the years, they’ve been praised for their products by businesses, educational establishments and ordinary PC users. An opportunity has now arisen for a Technical Support Advisor who is fluent in German and French, to join their team.
In this role you will be responsible for answering technical and customer service calls, assisting clients who use the company’s software. This will involve providing 1st and 2nd line support, working with English, German and French customers. Full product training will be provided.
As a Technical Support Advisor your duties will include:
- providing excellent customer service and technical support
- maintaining customer records
- resolving all calls and emails, maximising the ‘first contact resolution’ rate
To be considered for this position, you must:
- have experience in an IT support position, or an IT background
- be fluent in English, French and German (reading, writing and speaking)
Additionally, as a Technical Support Advisor you should also be highly organised, able to work in a team and have a desire to develop your technical knowledge.
To apply for the role of Technical Support Advisor (Software Support, German & French Speaking), please simply send your CV and a covering letter via the button shown. If your skills and experience meet with any of our client's requirements and/or needs, we will provide our client with your full details so that they can consider whether you may be suitable for the vacancy advertised. Your details, as submitted by you, will only be used in conjunction with this vacancy. By submitting your CV and cover letter to us, you give express consent to us using your details for this purpose.
Additional Keywords: Technical Support Advisor, IT Support Analyst, Software Support, German Speaking, French Speaking, IT Support Engineer, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Technical Support, Service Desk Engineer, Languages, German, French, IT.
This vacancy is being advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are those of an Employment Agency.
Nottingham
£16,000 - £19,000 Plus Contributory Pension Scheme (after 12 months), Free Parking and Free Bus Service, Subsidised Gym Membership
Are you looking to use your German, French and English language skills in a rewarding IT support role? If so, this could be the role for you.
As an award winning company, our client develops and publishes powerful, easy-to-use desktop publishing, design and graphics software. Over the years, they’ve been praised for their products by businesses, educational establishments and ordinary PC users. An opportunity has now arisen for a Technical Support Advisor who is fluent in German and French, to join their team.
In this role you will be responsible for answering technical and customer service calls, assisting clients who use the company’s software. This will involve providing 1st and 2nd line support, working with English, German and French customers. Full product training will be provided.
As a Technical Support Advisor your duties will include:
- providing excellent customer service and technical support
- maintaining customer records
- resolving all calls and emails, maximising the ‘first contact resolution’ rate
To be considered for this position, you must:
- have experience in an IT support position, or an IT background
- be fluent in English, French and German (reading, writing and speaking)
Additionally, as a Technical Support Advisor you should also be highly organised, able to work in a team and have a desire to develop your technical knowledge.
To apply for the role of Technical Support Advisor (Software Support, German & French Speaking), please simply send your CV and a covering letter via the button shown. If your skills and experience meet with any of our client's requirements and/or needs, we will provide our client with your full details so that they can consider whether you may be suitable for the vacancy advertised. Your details, as submitted by you, will only be used in conjunction with this vacancy. By submitting your CV and cover letter to us, you give express consent to us using your details for this purpose.
Additional Keywords: Technical Support Advisor, IT Support Analyst, Software Support, German Speaking, French Speaking, IT Support Engineer, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Technical Support, Service Desk Engineer, Languages, German, French, IT.
This vacancy is being advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are those of an Employment Agency.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
