Back to search.Language Matters - Snr Customer Service with Danish, Swedish, Norwegian or Finnish
| Employment Type: | Permanent |
| Location: | Surrey - South East, United Kingdom |
| Salary: | £24000 per annum |
| Languages: | English, Danish, Finnish |
Senior Customer Service with Danish, Swedish, Norwegian or Finnish
Job Location: Surrey
Salary/Additional Information: c £24,000
Reference: KH 21/12
Company:
Our client is a very well known international household name
Role:
Senior Customer Service with Danish, Swedish, Norwegian or Finnish
The ideal customer service professional with Danish, Swedish, Norwegian and/ or Finnish will lead, motivate and monitor the Nordics Team to ensure optimum performance. Assist the Customer Service team in managing the customer relationship regarding processing orders, enquiries, complaints and policies. Ensure all team members are fully trained and have adequate knowledge and skills to perform their duties and be able to offer their customer a 1st time resolution using your Danish, Swedish, Finnish or Norwegian language skills.
Knowledge / Experience / Skills required
. Fluency in at least one of the following languages, Swedish, Danish, Finnish or Norwegian
. Experience within a Customer Service environment
. Ability to manage, motivate and effectively communicate with team members
. High degree of customer focus
. Proactive approach to problem solving and complaint escalation
. Team Player
. Sound administrative skills
. Excellent communication skills, both verbal and written
. Able to work well under pressure
. Excellent organisational skills
. Fluency of English language, both verbal and written
NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.
To apply, please send your CV to Kirsten Haeusser
We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.
NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.
Job Location: Surrey
Salary/Additional Information: c £24,000
Reference: KH 21/12
Company:
Our client is a very well known international household name
Role:
Senior Customer Service with Danish, Swedish, Norwegian or Finnish
The ideal customer service professional with Danish, Swedish, Norwegian and/ or Finnish will lead, motivate and monitor the Nordics Team to ensure optimum performance. Assist the Customer Service team in managing the customer relationship regarding processing orders, enquiries, complaints and policies. Ensure all team members are fully trained and have adequate knowledge and skills to perform their duties and be able to offer their customer a 1st time resolution using your Danish, Swedish, Finnish or Norwegian language skills.
Knowledge / Experience / Skills required
. Fluency in at least one of the following languages, Swedish, Danish, Finnish or Norwegian
. Experience within a Customer Service environment
. Ability to manage, motivate and effectively communicate with team members
. High degree of customer focus
. Proactive approach to problem solving and complaint escalation
. Team Player
. Sound administrative skills
. Excellent communication skills, both verbal and written
. Able to work well under pressure
. Excellent organisational skills
. Fluency of English language, both verbal and written
NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.
To apply, please send your CV to Kirsten Haeusser
We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.
NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.
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