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Relocation in Greece, don't miss your chance & apply today

MGI Recruitment

Name: MGI Recruitment


English, German
18-01-2018
Permanent
Code: TPGDEPOCS
Greece, Athens
Attractive + relocation package + corporate benefits + language course

For this position as a Customer Advisor, you need to be an excellent communicator and have a natural charisma with customers. Not only will you be solving everyday issues, you will provide a professional and informative response to all queries.

This position is based in Athens which is the buzzing capital of Greece, apart from one of the oldest cities in the world. Greece is one of the most attractive countries in Europe due to its beautiful islands and its many monuments, so it is also a great opportunity to discover a gorgeous country as well as developing your career.


Profile required:

• High School diploma or equivalent (minimum);
• Good knowledge of English mandatory, native German;
• 3 months work experience in a similar role considered advantage;
• User-level Knowledge of PC (Hardware, Software, Internet);
• Excellent communication skills, strong team spirit, passionate about customer experience;
• Ability to communicate professionally and clearly;


Your Tasks:

• Respond to and record customer inquiries raised through phone lines/email;
• To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy;
• To troubleshoot through the use of open questions, support documents and system training;
• To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
• To be able to offer recommendations to common problems or frequently asked questions;
• To provide a high level of customer service to clients at all times;
• To have a sound knowledge of all products and services, understanding their use and functionality (full training will be provided);
• Maintain accurate data input of consumer inquiries, questions & feedback on the customer services database;
• To work effectively as part of a team, developing effective and supportive relationships with colleagues;


Benefits:

• Excellent relocation package: flights, taxi from the airport and 2 weeks' hotel accommodation, all covered by the company;
• Settling Down Assistance;
• Free Greek courses;
• Additional remuneration - A multitude of bonuses is applicable for different projects;


Why choose Athens?

• One of the oldest cities in the world (established in 3000BC);
• Greece has most international airports than most countries because of all the people who want to visit;
• Nearly 80% of Greece is mountainous;
• Greece has more than 2,000 (only 170 are populated);
• 40% of the Greek population lives in Athens;
• More than 250 days of sun per year;
• Greece has more archaeological museums than any other country in the world;


APPLY:
Contact at jobs@mgirecruitment.com

Do you know someone who could be interested? Refer a friend and we will give you €400 if their application is successful

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