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Vodafone Hungary / Vodafone Operations Centre Hungary / VOCH - Management Information Senior Specialist

Employment Type: Permanent
Location: Budapest - Pest, Hungary
Salary: Competitive
Languages: English

Advertiser Details

  • Name:
    Vodafone Hungary / Vodafone Operations Centre Hungary / VOCH
  • Posted:
    20-11-2009
  • Code:
    TLJ MISS
Vodafone Operations Centre Hungary is inviting You for an exciting career!
The world’s leading telecommunication company’s Shared Service Centre is developing and looking for talent to grow further...

We are located in Budapest and already providing exceptional services to the Vodafone world. Don’t miss this unique opportunity to enjoy a high profile role, progress your career and develop experience within a world leading and multinational organisation.

We are looking for a suitably qualified and experienced person for the following role:

Management Information Senior Specialist


Purpose of the role:

Working in the Continuous Process Improvement (CPI) function of Vodafone Operations Centre Hungary (VOCH) under the guidance of the CPI Manager to ensure that VOCH Service Delivery Department Management is provided with sufficient information about the Process performance


Tasks:
Management information Team’s key role is to provide support to the Service Delivery Department in maintaining and updating the Core Business Model (CBM) and Localization Key Performance Indicator’s (KPI) definitions and ensure reporting capabilities are in place of them to support Vodafone is on track for operating in a ‘best in class’ environment.
They will provide training to the End Users on how to acquire data from reporting tool (BI) on demand basis and work with Internal Audit and Compliance teams (BCP & CPI) ensure that the right reports are in place to support certain Control points

Requirements:
• Possess solid SAP Business Objects Explorer and Crystal Reporting knowledge
• Experience in report development in Business Intelligence
• Ability to communicate at all levels (to Senior management level)
• Experience in Data Analysis and Dashboard reporting
• Experience in working in a fast-moving environment, providing accurate and timely information
• Fluent English language knowledge is a must

To apply for this position, (or any other Shared Service positions) e-mail your CV:
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