Back to search.Intralox LLC - Professional German Customer Service Account Representatives Required for our Global Industry Teams!
| Employment Type: | Permanent |
| Location: | Amsterdam - Noord-Holland, The Netherlands |
| Salary: | Between 35,000 - 45,000 OTE |
| Languages: | English, Dutch, German |
| Required Languages: | 2 |
Intralox LLC is the worlds leading manufacturer of modular plastic conveyor belts. Our sustained growth and financial success is the result of a diligent focus on continuous improvement, a core belief that self-managed people are our greatest asset, and a commitment to Ideas, Teamwork, and Effort.
A division of US-based Laitram Corporation, Intralox has operations in the US, the Netherlands, United Kingdom, Brazil, Australia, Japan and China. From our European HQ in Amsterdam, we provide unmatched service and support to customers throughout Europe.
You will be responsible for maintaining relationships and favorable contacts with current and potential accounts in one of our European focused industry teams. You are primarily responsible for handling incoming phone calls; providing pricing and proposals, resolving questions/problems; following-up on unresolved issues and identifying opportunities for sales solutions, including cross selling and up selling opportunities, with a specific focus on outbound lead generation with existing customers.
Main tasks and responsibilities:
Advise / recommend / (cross/up) sell products and services to products to German or Dutch customers
Solve customer problems in a group, with sales staff, production and engineering.
Resolving customer questions/problems and follow-ups to ensure that concerns were resolved to the clients satisfaction
Process customer inquiries, quotes and orders and administer correctly in order entry program
Assist in customer account maintenance
Coordination and communication with field sales; including extensive telephone contact and internally by utilizing company specific communication programs
Qualifications/ Requirements:
For the role, Native/Business Level German or Native/Business Level Dutch language are essential. Spoken and written English is required as this is the global company language. Additional languages, to a business communication level, are highly advantageous.
Previous commercial business to business sales work experience (internal or external), minimum of 2 years
Strong mathematical and technical aptitude
Excellent verbal & written communication skills, along with a pleasant & professional phone manner
Must be detail oriented and possess excellent problem solving skills
Must be able to handle multiple tasks using strong organizational skills
Self-managed and a team player
Working knowledge of Windows-based software
Occasional travel is required
Intralox offers extensive ongoing training and an attractive performance based profit sharing program.
A division of US-based Laitram Corporation, Intralox has operations in the US, the Netherlands, United Kingdom, Brazil, Australia, Japan and China. From our European HQ in Amsterdam, we provide unmatched service and support to customers throughout Europe.
You will be responsible for maintaining relationships and favorable contacts with current and potential accounts in one of our European focused industry teams. You are primarily responsible for handling incoming phone calls; providing pricing and proposals, resolving questions/problems; following-up on unresolved issues and identifying opportunities for sales solutions, including cross selling and up selling opportunities, with a specific focus on outbound lead generation with existing customers.
Main tasks and responsibilities:
Advise / recommend / (cross/up) sell products and services to products to German or Dutch customers
Solve customer problems in a group, with sales staff, production and engineering.
Resolving customer questions/problems and follow-ups to ensure that concerns were resolved to the clients satisfaction
Process customer inquiries, quotes and orders and administer correctly in order entry program
Assist in customer account maintenance
Coordination and communication with field sales; including extensive telephone contact and internally by utilizing company specific communication programs
Qualifications/ Requirements:
For the role, Native/Business Level German or Native/Business Level Dutch language are essential. Spoken and written English is required as this is the global company language. Additional languages, to a business communication level, are highly advantageous.
Previous commercial business to business sales work experience (internal or external), minimum of 2 years
Strong mathematical and technical aptitude
Excellent verbal & written communication skills, along with a pleasant & professional phone manner
Must be detail oriented and possess excellent problem solving skills
Must be able to handle multiple tasks using strong organizational skills
Self-managed and a team player
Working knowledge of Windows-based software
Occasional travel is required
Intralox offers extensive ongoing training and an attractive performance based profit sharing program.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
