Back to search.Reed - SPANISH Customer Service Representative in MALTA
| Employment Type: | Permanent |
| Location: | Malta, Zebbug |
| Salary: | 23000-25000 euros per annum |
| Languages: | Spanish |
| Required Languages: | 1 |
Job Description
Respond promptly and effectively to incoming customer calls, emails and chat.
Participate in and help with campaigns when required by management.
Ensure that more complex customer issues are followed up.
Proactively develop customer relationships by maintaining contact at an appropriate level.
Contribute to the ongoing development and improvement of the customers experience.
Keep the website updated by submitting articles and offers when required by management.
Person Specification
Key Working Relationships:
Be an active and positive team member
Works closely with Management and other members of the customer service team.
Work together with other departments.
First point of contact for most customers must act as an ambassador for the company.
Experience & Qualifications Required:
Experience of using Microsoft Word, Excel and the Internet.
Ideally will have experience and knowledge of the betting industry.
A good knowledge of Poker and Casino and Bingo Games.
Fluent spoken and written Spanish and English.
Respond promptly and effectively to incoming customer calls, emails and chat.
Participate in and help with campaigns when required by management.
Ensure that more complex customer issues are followed up.
Proactively develop customer relationships by maintaining contact at an appropriate level.
Contribute to the ongoing development and improvement of the customers experience.
Keep the website updated by submitting articles and offers when required by management.
Person Specification
Key Working Relationships:
Be an active and positive team member
Works closely with Management and other members of the customer service team.
Work together with other departments.
First point of contact for most customers must act as an ambassador for the company.
Experience & Qualifications Required:
Experience of using Microsoft Word, Excel and the Internet.
Ideally will have experience and knowledge of the betting industry.
A good knowledge of Poker and Casino and Bingo Games.
Fluent spoken and written Spanish and English.
You cannot apply for this job as it is no longer active.
