Back to search.T and T Recruit Solutions - Customer Service Advisor - Danish or Finnish Speaker
| Employment Type: | Part-Time |
| Location: | Merseyside - North West, United Kingdom, Liverpool |
| Salary: | 7 p/h Part Time |
| Languages: | English, Danish, Finnish |
| Required Languages: | 2 |
Customer Service Advisor - Danish or Finnish Speaker
Liverpool
7 p/h Part Time
On behalf of one of our client, a leading global airline, we are looking for Customer Care Agents to handle customer feedback across a number of communication channels - by mail, email, phone or fax.
Your responsibilities:
As a competent contact for our customers, you are responsible for:
• Handling of complex claims and complaints via written correspondence and over the phone
• Providing professional, accomplished communication to a wide range of customers, incl. VIPs
• Entering relevant data into Customer Relationship Management (CRM) software
• Investigating claims background and devising suitable solutions with a high customer focus
Your profile:
As the ideal candidate, you
• Have excellent communication skills with a particular emphasis on written correspondence
• Speak one of the following languages with native fluency in addition to English: Danish, Finnish and enjoy working in a multi-national team
• Ideally have previous working experience in the travel & tourism industry, in a customer care
environment or linguistic-related professional experience
• Consider it a challenge to positively influence long-term customer satisfaction with your daily work
• Work independently and in a structured way and are able to take decisions based on your own
research findings
For more information please call Jason on 020 3370 3134 or e-mail your CV
Email: jason@tandtrecruitsolutions.co.uk Ref JB07399
Liverpool
7 p/h Part Time
On behalf of one of our client, a leading global airline, we are looking for Customer Care Agents to handle customer feedback across a number of communication channels - by mail, email, phone or fax.
Your responsibilities:
As a competent contact for our customers, you are responsible for:
• Handling of complex claims and complaints via written correspondence and over the phone
• Providing professional, accomplished communication to a wide range of customers, incl. VIPs
• Entering relevant data into Customer Relationship Management (CRM) software
• Investigating claims background and devising suitable solutions with a high customer focus
Your profile:
As the ideal candidate, you
• Have excellent communication skills with a particular emphasis on written correspondence
• Speak one of the following languages with native fluency in addition to English: Danish, Finnish and enjoy working in a multi-national team
• Ideally have previous working experience in the travel & tourism industry, in a customer care
environment or linguistic-related professional experience
• Consider it a challenge to positively influence long-term customer satisfaction with your daily work
• Work independently and in a structured way and are able to take decisions based on your own
research findings
For more information please call Jason on 020 3370 3134 or e-mail your CV
Email: jason@tandtrecruitsolutions.co.uk Ref JB07399
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.
You cannot apply for this job as it is no longer active.
