Back to search.Acorn Mobility Services Ltd - Italian Speaking Customer Service Advisor
| Employment Type: | Permanent |
| Location: | West Yorkshire - Yorkshire, United Kingdom, BD20 6RB |
| Salary: | £18,000 p/a |
| Languages: | English, Italian |
We have an exciting opportunity for an Italian speaker to join our Export Trade Desk Team as a customer service advisor.
The Role Involves:
• Looking after your own countries and key accounts, ensuring all correspondence goes through the trade desk.
• Using diary to make notes, organise call-backs and orders.
• Keeping customers informed of their lift orders, advising them throughout of the progress.
• Processing orders/warranties in a timely manner and confirming we have received them to the customer, ensuring e-mail and faxes are checked regularly.
• Identifying potential problems and escalating where appropriate to avoid any customer dissatisfaction.
• Filing all documentation and logging all orders and their progress with care and attention.
• Being friendly and approachable, building a good rapport with the customer.
The suitable candidate should have excellent communication skills (both written and verbal), and be computer literate.
The Role Involves:
• Looking after your own countries and key accounts, ensuring all correspondence goes through the trade desk.
• Using diary to make notes, organise call-backs and orders.
• Keeping customers informed of their lift orders, advising them throughout of the progress.
• Processing orders/warranties in a timely manner and confirming we have received them to the customer, ensuring e-mail and faxes are checked regularly.
• Identifying potential problems and escalating where appropriate to avoid any customer dissatisfaction.
• Filing all documentation and logging all orders and their progress with care and attention.
• Being friendly and approachable, building a good rapport with the customer.
The suitable candidate should have excellent communication skills (both written and verbal), and be computer literate.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.
You cannot apply for this job as it is no longer active.
