Back to search.Ebsco Information Services - Bilingual Swedish/Finnish Customer Account Executives
| Employment Type: | Permanent |
| Location: | North London - London, United Kingdom, EN5 1NZ |
| Salary: | 18,359 |
| Languages: | Finnish, Swedish |
As a committed, experienced customer service professional you will develop a culture of caring for your customers, building trust and loyalty. You will demonstrate initiative in advising and providing solutions, walking customers through new products and exceeding their needs and expectations whilst working to our SLA. You will be EBSCO’s representative to the customer and the customer’s advocate to EBSCO. Your communication and influencing skills will enable you to quickly establish credibility with customers via email and telephone.
As a team player you will enjoy being part of a vibrant team of Customer Account Executives managing a varied portfolio with confidence. You will also have the opportunity to take your customer care on the road, visiting customers across your territory consolidating relationships.
You should be motivated and positive, with an eye for detail and have excellent written, numeracy and organisational skills. You will be able to demonstrate a proven track record of delivering first class results to your customers and have previous office based customer service experience. You will also have the opportunity to develop your skills within this role via training provided by our company.
Person skills:
o Efficient
o Organisation skills
o Experience of Customer services and keen to work in this area
o Competent computer skills in Windows 2007.
o Team player and interpersonal skills
o Previous experience of working in an office environment
o Administration experience
Benefits package
Flexible working (available after 3 months)
Childcare vouchers (subject to completion of the probationary period)
Stakeholder pension scheme (subject to completion of the probationary period)
Profit-share scheme (subject to successful completion of full financial year with the company)
Healthcare and well being benefits (subject to completion of the probationary period)
As a team player you will enjoy being part of a vibrant team of Customer Account Executives managing a varied portfolio with confidence. You will also have the opportunity to take your customer care on the road, visiting customers across your territory consolidating relationships.
You should be motivated and positive, with an eye for detail and have excellent written, numeracy and organisational skills. You will be able to demonstrate a proven track record of delivering first class results to your customers and have previous office based customer service experience. You will also have the opportunity to develop your skills within this role via training provided by our company.
Person skills:
o Efficient
o Organisation skills
o Experience of Customer services and keen to work in this area
o Competent computer skills in Windows 2007.
o Team player and interpersonal skills
o Previous experience of working in an office environment
o Administration experience
Benefits package
Flexible working (available after 3 months)
Childcare vouchers (subject to completion of the probationary period)
Stakeholder pension scheme (subject to completion of the probationary period)
Profit-share scheme (subject to successful completion of full financial year with the company)
Healthcare and well being benefits (subject to completion of the probationary period)
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.
You cannot apply for this job as it is no longer active.
