Back to search.MicroStrategy UK Ltd - German & French & English Speaking Customer Support
| Employment Type: | Permanent |
| Location: | West London - London, United Kingdom, Chiswick |
| Salary: | Excellent |
| Languages: | English, French, German |
MicroStrategy – Best in Business Intelligence, is a leading independent provider of Business Intelligence, Mobile Intelligence, Performance Management, and Dashboard Reporting Solutions. For thousands of satisfied customers worldwide and hundreds of technology and integration partners, MicroStrategy delivers the most integrated, powerful, and complete solution for business intelligence. Since 1989, MicroStrategy has helped businesses make better decisions through better insight from their data by maintaining one version of the truth at the very speed of your today’s needs. For more information please visit www.microstrategy.com
The primary reason for our current recruitment campaign is the consistent growth we have been experiencing since January 2009. Every year we have produced record revenues and we have grown from $300m USD to close to $600m USD last year and the share price has increased by over 300% during the same period.
Our growing number of customers in German and French speaking territories mean we need trilingual English / French / German linguists to deal with the incoming calls. As our customers are some of the world’s largest and most successful organisations, we need individuals with a professional telephone manner happy to deal with senior individuals in blue chip companies.
Although the role is technical, we have hired individuals without technical backgrounds but who have excellent language skills, great problem solving skills and demonstrated a desire to learn about technology.
The primary criteria are:
Languages – strong German, French and English are an absolute necessity
Excellent, problem solving / analytical skills with an ability to apply these in tight timescales. (We test this element).
Tremendous customer-facing skills, particularly dealing with customers who need quick solutions in a pressurized environment
Ability to learn new skills quickly, particularly technology-based skills. A free copy of our software is available on our website to download.
A demonstrable desire to learn about technology
For individuals with a technology background, we are happy to look at any experience and a passion for technology is as important as hard skills.
A degree level education would be very positive.
In summary we are looking for someone with a genuine passion for technology combined with a passion for solving complex problems in tight timescales. German / French / English at a high level are an absolute necessity.
MicroStrategy offers you:
A challenging, stable role in a growing, successful environment
An opportunity to apply your problem-solving and linguistic skills in a customer service environment
An opportunity to be trained in and learn about a groundbreaking technology solution
The chance to exercise your advanced customer-facing skills on a daily basis with some of the world’s largest, most successful companies.
Career progression throughout a customer-facing technology team in an organization with over 3,000 employees globally and a market value of $1.35 billion USD.
An environment where groundbreaking, visionary solutions are continually being launched
First class training at our European training centers and locally in EMEA regarding MicroStrategy BI and Mobile Platform, Data Warehousing and Business Intelligence Solutions
Accelerate your career with MicroStrategy
German / French / English speaking customer support Location: London (Chiswick)
The primary reason for our current recruitment campaign is the consistent growth we have been experiencing since January 2009. Every year we have produced record revenues and we have grown from $300m USD to close to $600m USD last year and the share price has increased by over 300% during the same period.
Our growing number of customers in German and French speaking territories mean we need trilingual English / French / German linguists to deal with the incoming calls. As our customers are some of the world’s largest and most successful organisations, we need individuals with a professional telephone manner happy to deal with senior individuals in blue chip companies.
Although the role is technical, we have hired individuals without technical backgrounds but who have excellent language skills, great problem solving skills and demonstrated a desire to learn about technology.
The primary criteria are:
Languages – strong German, French and English are an absolute necessity
Excellent, problem solving / analytical skills with an ability to apply these in tight timescales. (We test this element).
Tremendous customer-facing skills, particularly dealing with customers who need quick solutions in a pressurized environment
Ability to learn new skills quickly, particularly technology-based skills. A free copy of our software is available on our website to download.
A demonstrable desire to learn about technology
For individuals with a technology background, we are happy to look at any experience and a passion for technology is as important as hard skills.
A degree level education would be very positive.
In summary we are looking for someone with a genuine passion for technology combined with a passion for solving complex problems in tight timescales. German / French / English at a high level are an absolute necessity.
MicroStrategy offers you:
A challenging, stable role in a growing, successful environment
An opportunity to apply your problem-solving and linguistic skills in a customer service environment
An opportunity to be trained in and learn about a groundbreaking technology solution
The chance to exercise your advanced customer-facing skills on a daily basis with some of the world’s largest, most successful companies.
Career progression throughout a customer-facing technology team in an organization with over 3,000 employees globally and a market value of $1.35 billion USD.
An environment where groundbreaking, visionary solutions are continually being launched
First class training at our European training centers and locally in EMEA regarding MicroStrategy BI and Mobile Platform, Data Warehousing and Business Intelligence Solutions
Accelerate your career with MicroStrategy
German / French / English speaking customer support Location: London (Chiswick)
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