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Alpharooms.com - Customer Service Advisor – Spanish, German or Portuguese

Employment Type: Permanent
Location: South Yorkshire - Yorkshire, United Kingdom, Sheffield
Salary: £15,000 plus bonus (pro rated if part time)
Languages: German, Portuguese, Spanish
Required Languages: 1

Advertiser Details

  • Name:
    Alpharooms.com
  • Posted:
    14-09-2012
  • Code:
    Vacenza 3
Alpha International Accommodation Group

The Group is a leading provider of online travel services. Alpharooms.com is one of UK´s leading travel websites allowing customers to build their own holidays. Our international sister site vacenza.com has recently launched and is already making steady in-roads into demanding global markets. We offer some of the best deals available on the internet for discount hotels and flights. The Group is currently celebrating 13 years of successful trading and continues to grow.

Job details:

You will offer first line support to our customers via telephone and email.
As the first point of contact for our customers, your role is essential in promoting the Company and encouraging future bookings.

With excellent communication skills, you will provide support to other areas of the business where your language skills will be valuable in enhancing the customer experience.

Person specification
• Well organised, flexible and proactive.
• A team player.
• Able to communicate information easily.

Skills & experience
• Fluent in English
• Fluent in either Spanish, or German, or Portuguese, both written and spoken - both written and spoken.
• Good computer skills, especially MS Office programs.
• Excellent telephone manner and the ability to create a positive customer relationship.
• Previous office based Contact Centre experience would be an advantage but is not essential..

We Offer:
• Multicultural dynamic working environment.
• Flexible working hours.
• Part-time or full-time employment.

Degree: Any related
Location: Sheffield, South Yorkshire, England: Must be willing to relocate.
Salary: £15,000 plus bonus (pro rated if part time)
Eligibility: You must have the right to work in the UK for any employer.

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