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Avance Group - French AND German Speaking International Collection Advisor

Employment Type: Permanent
Location: Glasgow Area - Scotland, United Kingdom, Glasgow, G4 0EE
Salary: £17,300 + Excellent Benefits
Languages: French, German

Advertiser Details

  • Name:
    Avance Group
  • Posted:
    11-02-2010
  • Code:
    TLJ-FGS3
Reporting to the Collection Team Leader, the collections agent will be responsible for the recovery of outstanding debt on behalf of our client.

Excellent communication skills are required in order to liaise with customers and other personnel within the organisation.
Key attributes required include: self-motivation, time management, planning and organisation, enthusiasm, assertiveness and flexibility.

Job Summary

To obtain payment in full on outstanding balances on clients accounts and to assist in resolving customer disputes on invoices.

Job content

• Arrears management of Customer accounts
• Recovery of outstanding balances on behalf of clients
• Providing customers with up to date information regarding outstanding balance
• Respond to inbound & outbound calls in a timely & professional manner
• Deal with Faxes and E-mails as appropriate
• Translating correspondence and documentation
• Hours of work from vary between 7am to 6pm to match our clients requirement (Monday to Friday)
The successful candidate must be fluent in French or German as well as English in a business environment.
You cannot apply for this job as it is no longer active.
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