Back to search.Google - Global Process Manager
| Employment Type: | Permanent |
| Location: | Atlanta - Georgia, United States of America |
| Salary: | Excellent |
| Languages: | English |
The area: Technical Infrastructure
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role: Global Process Manager
You will manage people who are responsible for process, design, optimization, and continuous improvement for Global Processes within the Hardware Operations organization. You will participate in one-on-one interviews and brainstorming sessions with various cross-functional groups via: tech talks, meetings, email, blogs, and documentation ?Fix-its.? You will travel to global data centers and the Mountain View main campus to meet with subject matter experts and the end-user community to understand their requirements. You will find yourself in a variety of collaborative situations: encouraging innovation, observing and participating, as well as, listening to and coaching team members. You will also work with technical writers and data center operations techs to review processes unique to our hardware operations organization. You may also expect to participate in development of documentation and training.
Responsibilities:
* Define, manage, maintain, and improve processes within Google?s hardware and software infrastructure.
* Act as the lead communicator on process between various projects and groups, and the functional area(s).
* Encourage innovation, process improvements and solutions within the functional area(s).
* Act as an advocate for function and process on software design teams for the group.
* Manage Program Managers and tech writers.
Requirements:
* BS or MS degree in Computer Science or Engineering (CE, ME, IE, etc). In lieu of degree, 4 years of relevant work experience.
* 3 years of Process Experience in industry-standard process design and methodologies.
* Demonstrated process improvement experience and accomplishments. Not only should they have designed process but also Experience with influencing and leading organizational change to implement the process.
* Technical expertise: knowledge of personal computers, such as an understanding of internal components (RAM, Disk Drives, CPU, Motherboard, etc) and perhaps is a "tinkerer" with consumer level computer systems.
* Excellent interpersonal and communication skills with a proven ability to work effectively with all organizational levels. Must be comfortable speaking before large groups.
* Travel up to 25%
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role: Global Process Manager
You will manage people who are responsible for process, design, optimization, and continuous improvement for Global Processes within the Hardware Operations organization. You will participate in one-on-one interviews and brainstorming sessions with various cross-functional groups via: tech talks, meetings, email, blogs, and documentation ?Fix-its.? You will travel to global data centers and the Mountain View main campus to meet with subject matter experts and the end-user community to understand their requirements. You will find yourself in a variety of collaborative situations: encouraging innovation, observing and participating, as well as, listening to and coaching team members. You will also work with technical writers and data center operations techs to review processes unique to our hardware operations organization. You may also expect to participate in development of documentation and training.
Responsibilities:
* Define, manage, maintain, and improve processes within Google?s hardware and software infrastructure.
* Act as the lead communicator on process between various projects and groups, and the functional area(s).
* Encourage innovation, process improvements and solutions within the functional area(s).
* Act as an advocate for function and process on software design teams for the group.
* Manage Program Managers and tech writers.
Requirements:
* BS or MS degree in Computer Science or Engineering (CE, ME, IE, etc). In lieu of degree, 4 years of relevant work experience.
* 3 years of Process Experience in industry-standard process design and methodologies.
* Demonstrated process improvement experience and accomplishments. Not only should they have designed process but also Experience with influencing and leading organizational change to implement the process.
* Technical expertise: knowledge of personal computers, such as an understanding of internal components (RAM, Disk Drives, CPU, Motherboard, etc) and perhaps is a "tinkerer" with consumer level computer systems.
* Excellent interpersonal and communication skills with a proven ability to work effectively with all organizational levels. Must be comfortable speaking before large groups.
* Travel up to 25%
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