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First Place Recruitment - Online German Business Support Specialist

Employment Type: Contract
Location: Cork - South-West, Ireland, Cork
Salary: 25,000
Languages: German

Advertiser Details

  • Name:
    First Place Recruitment
  • Posted:
    29-08-2012
  • Code:
    edsav10
Online German Business Support Specialist

Our client is recruiting for new members for their Business Support team.
Candidates need to have excellent problem solving ability, while working under strict deadlines.
Solid B2B experience, in an ecommerce environment would be preferred

Responsibilities

• Liaise between various departments, while offering effective support to Sales, Sales Support, Order Management and Logistics
• Pro-actively taking corrective action on the orders, when needed
• Processing of customer related queries concerning payments, refunds, VAT related changes, amending and re-printing invoices, raising credit/debit memos and reconciliation.

Experience/Skills Required

• Fluency in English and German
• Tertiary qualification in Finance/Business preferred
• Excellent communication skills both by telephone and email
• Customer focused
• Relevant/similar experience in a B2B environment
• Ability to work in an information sensitive environment;
• Excellent telephone manner, interpersonal and communication skills;
• Open to working shift as the job requires
• Working knowledge of SAP and MS Excel

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