Back to search.Kimberly-Clark - Dutch Speaking Consumer Customer Team Member
| Employment Type: | Permanent |
| Location: | East Sussex - South East, United Kingdom, Brighton |
| Salary: | £18000 -£20000 |
| Languages: | Dutch |
Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 53,000 employees worldwide and operations in 37 countries, Kimberly-Clark posted sales of $19.7 billion in 2010.
Kimberly-Clark’s global brands are sold in more than 150 countries, with well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries
Job Description
Main point of contact for Customers within the Benelux region, for all ordering activities and enquiry/query management to resolution, across the entire Order to Delivery (OTD) process. Additionally responsible for maintaining order data within our SAP R/3 System.
• Capturing orders in various formats, processing them and managing any subsequent changes. Dealing with enquiries/queries relating to the OTD process.
• Proactively managing the day-to-day requirements for own customer portfolio.
• Maintenance of relevant systems with valid information.
• Developing strong working relationships with key customers.
• Managing the collection/returns of product process to resolution.
• Networking/building relationships with internal customers.
• Applying customer logistics initiatives
Team player, also able to use own initiative
• Be able to work with multiple deadlines/tasks
• Be numerate
• Computer literate
• Excellent problem solving skills
• Excellent telephone manner
• Excellent time managements skills, sense of urgency, able to separate urgent and important
• Adaptable/responsive to change
• Proactive/can-do attitude
• Excellent communication (written & verbal), interpersonal and presentation skills will be essential.
• Enthusiastic, resilient and able to manage pressured situations
• Fluency in Dutch required, additional French would be desirable
Kimberly-Clark’s global brands are sold in more than 150 countries, with well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries
Job Description
Main point of contact for Customers within the Benelux region, for all ordering activities and enquiry/query management to resolution, across the entire Order to Delivery (OTD) process. Additionally responsible for maintaining order data within our SAP R/3 System.
• Capturing orders in various formats, processing them and managing any subsequent changes. Dealing with enquiries/queries relating to the OTD process.
• Proactively managing the day-to-day requirements for own customer portfolio.
• Maintenance of relevant systems with valid information.
• Developing strong working relationships with key customers.
• Managing the collection/returns of product process to resolution.
• Networking/building relationships with internal customers.
• Applying customer logistics initiatives
Team player, also able to use own initiative
• Be able to work with multiple deadlines/tasks
• Be numerate
• Computer literate
• Excellent problem solving skills
• Excellent telephone manner
• Excellent time managements skills, sense of urgency, able to separate urgent and important
• Adaptable/responsive to change
• Proactive/can-do attitude
• Excellent communication (written & verbal), interpersonal and presentation skills will be essential.
• Enthusiastic, resilient and able to manage pressured situations
• Fluency in Dutch required, additional French would be desirable
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