Back to search.Kimberly-Clark - French Sales Account Manager
| Employment Type: | Permanent |
| Location: | East Sussex - South East, United Kingdom |
| Salary: | £22k – OTE £30k |
| Languages: | French |
About Us
An exciting opportunity has come up within the Kimberly-Clark Professional customer management team with the creation of this new telephone-based sales role aimed at managing end user and distributors with the objective of growing distributor business and new business with end-users.
Job Description
The key purpose of the role is to maintain professional business relationships with KCP assigned end users and distributors so that budgeted product category volume and profitability objectives in the assigned territory or customers are achieved. Driven by the defined customer treatment strategy, some customers will be directly managed via this position whereas others will be co-managed together with field sales.
Duties & Responsibilities
• With end-users customers:
• Support new business generation; identify cross-selling opportunities and gain the necessary information to direct field sellers to perform them.
• Qualify and warm-up leads resulting from local or European initiatives, such as exhibitions, PR campaigns, direct mailers, segment campaigns, etc - prior to the sales call.
• Perform appointment setting for the field sellers, based on campaigns driven by focus list execution.
• Encourage end users to buy distinctive products and systems. Identify KCP new business opportunities via a thorough understanding of end user needs.
• Provide support in the execution of Distributor and Key Account plans agreed by DAMs and KAMs.
• With distributors:
• Directly account manage assigned distributors with objective of growing realised revenue to agreed forecast via mutual business plans using distributor planning tool
• Drive and execute business initiatives such as price increase, marketing initiatives, logistics initiatives etc… as cascaded by Europe/ region or within distributor treatment strategy
• Know and be known by decision makers across all functional departments in the distributor and to be recognised as supplier of choice.
• Proactively utilise and challenge available resources (i.e. marketing) to support primary objective of growing distributor business and develop bespoke plans as required.
• Present new products, product upgrades in line with objectives and gain listings. Maximise Sales Contribution by encouraging distributors to sell distinctive products and systems. Identify KCP new business opportunities via a thorough understanding of assigned distributors including their go to market strategy and customer base
• Improve DSR capability through use of KCP Business School and provide DSR incentives and promotional programmes in line with KCP growth plans
• Proactively resolve issues affecting distributor account payments. E.g. chargeback / general pricing queries, etc.. and involve credit control team to resolve any late payment issues.
• In general:
• Complete all administration and reports within guidelines and processes and on time. Provide comprehensive feedback on completed projects/ promotions. Control and work within assigned budget.
• Deliver against set KPI and GPM objectives
• Stay abreast of latest market & competitor news and climate to provide value added insight to team Every outbound call to be appointed with specific call objective and fall-back objective
The Individual
• Education: University degree preferable
• Fluent in French and English
• Excellent communication skills
• Excellent telephone manners and will to spend large amount of time on the phone
• Collaborative approach to work
• Sales attitude, Time management, Presentation & Initiative, Communication skills
• Preferably some experience in a sales position, either field or phone based
An exciting opportunity has come up within the Kimberly-Clark Professional customer management team with the creation of this new telephone-based sales role aimed at managing end user and distributors with the objective of growing distributor business and new business with end-users.
Job Description
The key purpose of the role is to maintain professional business relationships with KCP assigned end users and distributors so that budgeted product category volume and profitability objectives in the assigned territory or customers are achieved. Driven by the defined customer treatment strategy, some customers will be directly managed via this position whereas others will be co-managed together with field sales.
Duties & Responsibilities
• With end-users customers:
• Support new business generation; identify cross-selling opportunities and gain the necessary information to direct field sellers to perform them.
• Qualify and warm-up leads resulting from local or European initiatives, such as exhibitions, PR campaigns, direct mailers, segment campaigns, etc - prior to the sales call.
• Perform appointment setting for the field sellers, based on campaigns driven by focus list execution.
• Encourage end users to buy distinctive products and systems. Identify KCP new business opportunities via a thorough understanding of end user needs.
• Provide support in the execution of Distributor and Key Account plans agreed by DAMs and KAMs.
• With distributors:
• Directly account manage assigned distributors with objective of growing realised revenue to agreed forecast via mutual business plans using distributor planning tool
• Drive and execute business initiatives such as price increase, marketing initiatives, logistics initiatives etc… as cascaded by Europe/ region or within distributor treatment strategy
• Know and be known by decision makers across all functional departments in the distributor and to be recognised as supplier of choice.
• Proactively utilise and challenge available resources (i.e. marketing) to support primary objective of growing distributor business and develop bespoke plans as required.
• Present new products, product upgrades in line with objectives and gain listings. Maximise Sales Contribution by encouraging distributors to sell distinctive products and systems. Identify KCP new business opportunities via a thorough understanding of assigned distributors including their go to market strategy and customer base
• Improve DSR capability through use of KCP Business School and provide DSR incentives and promotional programmes in line with KCP growth plans
• Proactively resolve issues affecting distributor account payments. E.g. chargeback / general pricing queries, etc.. and involve credit control team to resolve any late payment issues.
• In general:
• Complete all administration and reports within guidelines and processes and on time. Provide comprehensive feedback on completed projects/ promotions. Control and work within assigned budget.
• Deliver against set KPI and GPM objectives
• Stay abreast of latest market & competitor news and climate to provide value added insight to team Every outbound call to be appointed with specific call objective and fall-back objective
The Individual
• Education: University degree preferable
• Fluent in French and English
• Excellent communication skills
• Excellent telephone manners and will to spend large amount of time on the phone
• Collaborative approach to work
• Sales attitude, Time management, Presentation & Initiative, Communication skills
• Preferably some experience in a sales position, either field or phone based
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