Back to search.Merck - Spanish / Italian speaking Customer Service Advisor
| Employment Type: | Permanent |
| Location: | Nottinghamshire - East Midlands, United Kingdom |
| Salary: | Dependent on Experience |
| Languages: | English, Italian, Spanish |
Merck is a global organization with companies of various sizes in different markets spread across 60 countries all around the world.
In Nottingham we sell and distribute a diverse range of high quality bioscience products, pigments and life science materials to a wide range of customers in research, education and hi-tech industry.
We are always looking for highly motivated, talented people with professional competence to contribute to our success.
Currently, we are seeking a Spanish/ Italian speaking Customer Service Advisor at our Nottingham Site
Scope and purpose of the job:
· To provide a consistently high level of customer service, specifically in relation to areas of customer contact e.g.: customer enquiries; orders; technical questions and associated areas
· General awareness and responsibility for all points of contact that a customer may have with Merck Chemicals Ltd.
· To work as an effective and flexible member of the Customer Service Team.
· Company Standard Operating Policies (SOPs) and general policies must be followed.
Responsibilities:
· Processing customer orders and quotations
· Processing customer enquiries
· Customer account maintenance (SAP operating procedures)
· Customer Relationship Management
· Customer & Account Manager Support
Qualifications
What we are looking for:
· Fluency in English
· Fluency in Spanish/Italian is essential, other language skills an advantage
· Good written and verbal communication skills.
· Excellent telephone manner
· Good listening skills
· Computer literate with good keyboard skills
· SAP knowledge an advantage
· Attention to detail/ accurate
· Good teamworker
· Well organised
We value your talents
Merck offers an attractive international working environment, valuing your talents and training you to develop new skills. We believe in building a strong relationships with our employees. You will receive a competitive salary with bonus program.
In Nottingham we sell and distribute a diverse range of high quality bioscience products, pigments and life science materials to a wide range of customers in research, education and hi-tech industry.
We are always looking for highly motivated, talented people with professional competence to contribute to our success.
Currently, we are seeking a Spanish/ Italian speaking Customer Service Advisor at our Nottingham Site
Scope and purpose of the job:
· To provide a consistently high level of customer service, specifically in relation to areas of customer contact e.g.: customer enquiries; orders; technical questions and associated areas
· General awareness and responsibility for all points of contact that a customer may have with Merck Chemicals Ltd.
· To work as an effective and flexible member of the Customer Service Team.
· Company Standard Operating Policies (SOPs) and general policies must be followed.
Responsibilities:
· Processing customer orders and quotations
· Processing customer enquiries
· Customer account maintenance (SAP operating procedures)
· Customer Relationship Management
· Customer & Account Manager Support
Qualifications
What we are looking for:
· Fluency in English
· Fluency in Spanish/Italian is essential, other language skills an advantage
· Good written and verbal communication skills.
· Excellent telephone manner
· Good listening skills
· Computer literate with good keyboard skills
· SAP knowledge an advantage
· Attention to detail/ accurate
· Good teamworker
· Well organised
We value your talents
Merck offers an attractive international working environment, valuing your talents and training you to develop new skills. We believe in building a strong relationships with our employees. You will receive a competitive salary with bonus program.
You cannot apply for this job as it is no longer active.
