Back to search.

Corporation Service Company (CSC) - Bilingual French/English or German/English Customer Service Advisor

Employment Type: Permanent
Location: South London - London, United Kingdom, Fulham
Salary: Competitive Basic Salary
Languages: English, French, German
Required Languages: 2

Advertiser Details

  • Name:
    Corporation Service Company (CSC)
  • Posted:
    20-07-2012
  • Code:
    TLJ/GER/CSR
Customer Service Advisors at Corporation Service Company help businesses at every stage of their corporate life cycles. We safeguard intellectual property, give law firms and corporate legal departments the tools they need to be successful, and provide critical support to deals around the globe. Our clients include many of the FTSE 100 and DAC 40 companies. CSC is a 100-year old international company. Visit our website at: http://www.cscglobal.com/careers.

We are seeking an outstanding French and English OR German and English speaking Customer Service Advisor to work in our London office in Fulham.

Job Responsibilities:
• Conducting online demonstrations for clients and sales staff
• Ability to be a self-starter and work in a fast paced environment
• Providing service support for our international accounts (handling service issues, invoicing questions and research for individual client requests)
• Working with clients in our domain names, trademarks and brand protection business to help them protect their intellectual property
• Taking and fulfilling orders, partnering with our clients to become their trusted advisor
• Providing excellent customer service to both internal and external clients
• Working with vendors to resolve technical issues and identify new revenue opportunities/enhancements to product offerings
• Assisting Product Manager with problem-solving, product development and troubleshooting

Job Requirements:
• Native (or "as good as") French speaker OR native (or "as good as") German speaker
• Fluency in English
• A proven commitment to, and experience in, providing excellent customer service
• Excellent computer skills
• Proficiency in MS Excel
• Strong desire to work for a dynamic organization
• A proven track record of working well in a team environment
• Excellent communication and organizational skills
• A strong record of producing quality results
• An understanding that your success is interdependent with the success of your team

What can we offer you:
• A challenging and rewarding career
• A competitive basic salary
• Annual performance review, recognizing individual performance
• CSC has a stakeholder pension plan that matches 50% of your contribution to a maximum of 5% of earnings
• CSC offers private medical and dental coverage through BUPA program
• 28 days of paid holiday time - 8 paid holidays – Educational Assistance - AND MORE!
You cannot apply for this job as it is no longer active.
Share |
Recruiting Now