Back to search.Merlin IT Hungary Information Technology Services - Multi-lingual Technical Customer Support Agents
| Employment Type: | Permanent |
| Location: | Debrecen - Hajdu-Bihar, Hungary |
| Salary: | Dependent on Experience |
| Languages: | German, Portuguese, Turkish |
| Required Languages: | 1 |
Advertiser Details
- Name:Merlin IT Hungary Information Technology Services
- Posted:17-07-2012
- Code:1536 / 1537 / 1538
Merlin - IT KFT is currently recruiting for Multi-lingual Technical Customer Support Agents to provide telephone assistance to our customer.
Position: Multi-lingual Technical Customer Support Agents
Languages Required: (In all positions a high level of English in written and in spoken is also required)
• Turkish/English
• Turkish/German/English
• Portuguese/English, Preferably Brazilian
Location: Debrecen, Hungary
Hours: 40 hour week/8hrs per day (Working hours will be determined by a shift pattern and including Bank holidays.)
Hours to be covered: 8:30 – 19:00
Start date: ASAP
Summary of Position:
Supporting one of Merlin’s major clients by providing 1st and 2nd level trouble-shooting via telephone or email communication until solution for both home users & business users that have purchased the software online via a download or on CD-Rom is resolved.
Requirements of this role are:
• Good PC knowledge to a level 2 support standard
• Previous IT helpdesk experience required
• Highly customer focused with a good understanding and working knowledge of the services provided by the department they are working in
• Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels
• Ability to earn the respect of internal and external customers, colleagues, and management
• Enthusiastic
• Flexible, adaptable and able to work to tight deadlines
• Self-motivated
• Good personal organizational skills
• Good attention to detail
• Ability to build effective working relationships at all levels
• Excellent problem solving skills
• Ability to apply creativity to resolving problems
In addition Merlin-IT KFT offers:
• Competitive salary and benefits
• Pleasant and friendly working environment in our Debrecen office
• Outstanding growth opportunities within our international organization
Come and join our fun, energetic and professional team!
To apply please click on http://jobs.misgl.com/Vacancy.aspx
Position IDs:
1536 – Trend Customer Service Analyst, Turkish Speaker
1537 – Trend Customer Service Analyst, Turkish and German Speaker
1538 - Trend Customer Service Analyst, Brazilian Portuguese Speaker
or use the "Apply" button today
For more information about Merlin-IT KFT and what we do, please visit our website www.misgl.com
Position: Multi-lingual Technical Customer Support Agents
Languages Required: (In all positions a high level of English in written and in spoken is also required)
• Turkish/English
• Turkish/German/English
• Portuguese/English, Preferably Brazilian
Location: Debrecen, Hungary
Hours: 40 hour week/8hrs per day (Working hours will be determined by a shift pattern and including Bank holidays.)
Hours to be covered: 8:30 – 19:00
Start date: ASAP
Summary of Position:
Supporting one of Merlin’s major clients by providing 1st and 2nd level trouble-shooting via telephone or email communication until solution for both home users & business users that have purchased the software online via a download or on CD-Rom is resolved.
Requirements of this role are:
• Good PC knowledge to a level 2 support standard
• Previous IT helpdesk experience required
• Highly customer focused with a good understanding and working knowledge of the services provided by the department they are working in
• Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels
• Ability to earn the respect of internal and external customers, colleagues, and management
• Enthusiastic
• Flexible, adaptable and able to work to tight deadlines
• Self-motivated
• Good personal organizational skills
• Good attention to detail
• Ability to build effective working relationships at all levels
• Excellent problem solving skills
• Ability to apply creativity to resolving problems
In addition Merlin-IT KFT offers:
• Competitive salary and benefits
• Pleasant and friendly working environment in our Debrecen office
• Outstanding growth opportunities within our international organization
Come and join our fun, energetic and professional team!
To apply please click on http://jobs.misgl.com/Vacancy.aspx
Position IDs:
1536 – Trend Customer Service Analyst, Turkish Speaker
1537 – Trend Customer Service Analyst, Turkish and German Speaker
1538 - Trend Customer Service Analyst, Brazilian Portuguese Speaker
or use the "Apply" button today
For more information about Merlin-IT KFT and what we do, please visit our website www.misgl.com
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