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Ernst & Young - Dunning & Collection Associate (Netherlands)

Employment Type: Permanent
Location: Wrocław - dolnośląskie, Poland
Salary: Competitive
Languages: English, Dutch

Advertiser Details

  • Name:
    Ernst & Young
  • Posted:
    12-07-2012
  • Code:
    WRO0001R
Dunning & Collection Associate (Netherlands)
PL- -Wrocław

Dunning Associate (Netherlands) is base in our Global Shared Services Center in Wroclaw.

Essential Functions of the Job:
• Contact Clients AP department or Bill to Person of aged invoice as per the procedure
• Deliver the target set with respect to collections and dunning activities and meet the target on a daily basis
• Respond to emails & queries assigned in a timely manner
• Escalate disputes to appropriate departments with complete information
• Provide recommendations for any changes required to the Dunning & Collections standard operating procedures
• Coordinate for Third Party collections, wherever applicable
• Adhere to the efficiency, quality and business conduct parameters

Analytical/Decision Making Responsibilities:

The role holder is required to understand and administer the expectations from internal and external accounting standards and statutory requirements

Knowledge and Skills Requirements:
• Be accountable and take ownership for the tasks entrusted to the role holder
• Strong research, communication and presentation skills
• Ability to successfully handle multiple tasks
• Good working knowledge of computers and financial tools and software packages
• Possess excellent communication skills both written and oral
• Ability to work independently with limited supervision
• An understanding of the principles of process improvement/automation

Education:
• Bachelor degree in finance or other business related major.
Experience:
• 1 to 4 years of accounting experience mainly performing Dunning & Collections functions
• Experience gained in an outbound call center is preferred
• Experience gained in a shared services organization is preferred

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