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Teleperformance Hellas - French/Spanish/Italian speaking Customer Service Advisors

Employment Type: Permanent
Location: Greece, Athens
Salary: competitive
Languages: French, Italian, Spanish
Required Languages: 1

Advertiser Details

  • Name:
    Teleperformance Hellas
  • Posted:
    07-07-2012
  • Code:
    TLJTPH
Teleperformance Hellas, the global leader in Customer Relationship Management, in cooperation with the global leader in the IT Services industry, is recruiting for full time Customer Service Advisors to join our multilingual team.

Employing over 130,000 people in 49 countries, Teleperformance handles more than 20,000 telephone based customer service projects every year.

Responsibilities

• To receive and handle inbound calls and emails, providing support to customers in their language.
• Act as the first point of contact for all enquiries in the respective language.
• Pro-actively respond to customer queries.
• Data input and information management.
• Liaise with the team leader to resolve any customer complaints/issues.

Qualifications

Graduates of High School/College/University
Fluent speakers in the respective languages
Fluent English
Good Knowledge of PC (typing, internet)
Excellent communication skills, strong team spirit, passionate about customer services


The Company Offers

Excellent relocation package
Ongoing Training
Open and Contemporary Culture
Great Career Development Opportunities within a project based environment
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