Back to search.Sitel UK - German Speaking Customer Advisor
| Employment Type: | Permanent |
| Location: | West London - London, United Kingdom, Kingston upon Thames |
| Salary: | £9.00ph |
| Languages: | German |
About us
Sitel is redefining outsourcing excellence in the contact centre, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.
Summary of Primary Job Responsibilities
•Answer inbound and make outbound contacts within guidelines/goals established by the client and contact centre management.
•Consistently achieve call quality score goals to meet client and customer satisfaction goals.
•Other duties as assigned.
•Escalate questions and issues to Customer Service Supervisor as required.
•Adherence to current Sitel policies and guidelines.
Experience Target
•Call centre experience a plus.
Knowledge/Skills/Abilities
•Excellent communication and customer service skills.
•Basic computer skills (e.g. hardware, operating systems, internet).
•Dependable, reliable and able to perform duties with minimal supervision.
•Ability to interact positively with peers and supervisors.
Pay Rate
£9.00ph
Other
Candidates must have fluent German language skills
Sitel is redefining outsourcing excellence in the contact centre, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.
Summary of Primary Job Responsibilities
•Answer inbound and make outbound contacts within guidelines/goals established by the client and contact centre management.
•Consistently achieve call quality score goals to meet client and customer satisfaction goals.
•Other duties as assigned.
•Escalate questions and issues to Customer Service Supervisor as required.
•Adherence to current Sitel policies and guidelines.
Experience Target
•Call centre experience a plus.
Knowledge/Skills/Abilities
•Excellent communication and customer service skills.
•Basic computer skills (e.g. hardware, operating systems, internet).
•Dependable, reliable and able to perform duties with minimal supervision.
•Ability to interact positively with peers and supervisors.
Pay Rate
£9.00ph
Other
Candidates must have fluent German language skills
You cannot apply for this job as it is no longer active.
