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Grafton Recruitment CZ - Dedicated Customer Professional - Norwegian

Employment Type: Permanent
Location: Czech Republic
Salary: negotiable
Languages: English, Norwegian

Advertiser Details

  • Name:
    Grafton Recruitment CZ
  • Posted:
    16-07-2012
  • Code:
    1-28-115873/TL
DESCRIPTION

The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages.
We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.

Customer Service Professional - the first contact point for international customers.

Main responsibility of the incumbent will be to execute customer orders and inquiries without any mistake and in a professional manner.

Other responsibilities:
- Daily contact with customers
- Coordination of all activities toward customer
- Claims solution and return process
- Advice on product, prices and payments
- Overall responsibility for customer satisfaction
- Management of assigned corporate customer portfolio.

REQUIREMENTS

- Excellent communication skills, team orientation, and customer service mindset
- Advanced English and Norwegian both oral and written
- Studies and/or work experience from within the country will also be an advantage
- Ability to handle several customers with differing profiles
- Ability to work under pressure and independent responsibility
- Customer service work experience may come as an advantage.

This position is suitable for both fresh graduates and candidates with work experience.

BENEFITS

- Interesting work in an international environment
- Daily contact with foreign subjects
- Continuous language and personal development through training
- Comfortable business offices in the centre of Prague.
- Overall generous benefits package

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-115873/TL in subject of your application.
You cannot apply for this job as it is no longer active.
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