Back to search.AAP3 - Technical Support - Dutch Fluency - Southampton
| Employment Type: | Permanent |
| Location: | Hampshire - South East, United Kingdom, SO16 7QJ |
| Salary: | £18,000 - £24,500 |
| Languages: | English, Dutch |
Technical Support - Dutch Fluency - Southampton
Fluent Dutch Technical Support Engineer with experience of supporting Wintel Infrastructure covering desktops/laptops, peripherals, networks, and applications. The role will support one of aap3's global clients, in particular customer sites in The Netherlands. 100% fluency in English and Dutch will be required; the role will be based out of aap3's Head Office in Southampton.
aap3 are a global IT organisation and we are setting up a team of bilingual IT Help Desk/Service Desk support people and immediately require a fluent Dutch speaking IT professional person to join us at our offices on the outskirts of Southampton.
This is an exciting opportunity for anyone looking to expand on their existing IT support knowledge and assist with Problem Management, Change Management and ad hoc project work. You will be based at our head office in the Southampton Science Park and will be part of our exciting new bilingual IT support function.
The duties will include:
Deal with and resolve complex IT problems (up to 2nd line) for our international clients within desktop and office applications
To keep the customer and the team updated of progress and problem resolution using verbal and written communications in Dutch
Support local users, across the allocated region, in all infrastructure related topics such as AD, Exchange, LAN, WAN and remote access
To build good working relationships and rapport with the client and the European and Global IT Support team.
To act as product champion in your area of technology and to pass this knowledge on to team members.
The successful candidate will have the following skills and experiences:
Outstanding problem solving and troubleshooting skills.
Excellent telephone and communication skills.
Familiar with a wide range of IT equipment i.e. Microsoft Windows, IP, workstations, servers, network equipment, video, and fax and printer equipment.
Sound experience in AD, Exchange, server, storage systems and networking terms and equipment such as Cisco LAN & WAN, router, hub and switch.
Knowledge and experience with Remedy case management.
100% fluency in English and Dutch languages required.
Fluent Dutch Technical Support Engineer with experience of supporting Wintel Infrastructure covering desktops/laptops, peripherals, networks, and applications. The role will support one of aap3's global clients, in particular customer sites in The Netherlands. 100% fluency in English and Dutch will be required; the role will be based out of aap3's Head Office in Southampton.
aap3 are a global IT organisation and we are setting up a team of bilingual IT Help Desk/Service Desk support people and immediately require a fluent Dutch speaking IT professional person to join us at our offices on the outskirts of Southampton.
This is an exciting opportunity for anyone looking to expand on their existing IT support knowledge and assist with Problem Management, Change Management and ad hoc project work. You will be based at our head office in the Southampton Science Park and will be part of our exciting new bilingual IT support function.
The duties will include:
Deal with and resolve complex IT problems (up to 2nd line) for our international clients within desktop and office applications
To keep the customer and the team updated of progress and problem resolution using verbal and written communications in Dutch
Support local users, across the allocated region, in all infrastructure related topics such as AD, Exchange, LAN, WAN and remote access
To build good working relationships and rapport with the client and the European and Global IT Support team.
To act as product champion in your area of technology and to pass this knowledge on to team members.
The successful candidate will have the following skills and experiences:
Outstanding problem solving and troubleshooting skills.
Excellent telephone and communication skills.
Familiar with a wide range of IT equipment i.e. Microsoft Windows, IP, workstations, servers, network equipment, video, and fax and printer equipment.
Sound experience in AD, Exchange, server, storage systems and networking terms and equipment such as Cisco LAN & WAN, router, hub and switch.
Knowledge and experience with Remedy case management.
100% fluency in English and Dutch languages required.
You cannot apply for this job as it is no longer active.
