Back to search.Horizons Recruitment CZ - CSR (IT) French or Dutch 35,000 Kc
| Employment Type: | Permanent |
| Location: | Praha, Czech Republic |
| Salary: | 35,000 Kc |
| Languages: | Dutch, French |
| Required Languages: | 1 |
Customer Support Specialist
This position is for a leading international company in Prague joining there centralized CS department.
This role with join a team providing the full range of customer service to our clients customers including price, order, accounting and technical enquiries
- Inbound /Outbound call and email handling for all customer and product types
- Collaborate with Tech support team to drive resolution of faults.
- Administration of customer trouble tickets against service level agreement.
- Management of escalations through the support organisation.
- Maintain strong proactive response to customers during problem management.
- Administration of customer Portal data on behalf of customers.
Experience
- Fluent (or Native) French or Spanish or German or Italian or Dutch & English, any other commen EU language an advantage
- EU passport holder or perminant residence
- 1 years plus telephone based Business to Business CS or technical support experience
- Advanced interpersonal and communication skills
- Advanced PC Skills
Offer
- Basic salary 35,000 Kc
- Joining a growing company with great career prospects for the right candidate
- Extensive Training as required
- Young friendly multi cultrial team
- An immediate start possible.
This position is for a leading international company in Prague joining there centralized CS department.
This role with join a team providing the full range of customer service to our clients customers including price, order, accounting and technical enquiries
- Inbound /Outbound call and email handling for all customer and product types
- Collaborate with Tech support team to drive resolution of faults.
- Administration of customer trouble tickets against service level agreement.
- Management of escalations through the support organisation.
- Maintain strong proactive response to customers during problem management.
- Administration of customer Portal data on behalf of customers.
Experience
- Fluent (or Native) French or Spanish or German or Italian or Dutch & English, any other commen EU language an advantage
- EU passport holder or perminant residence
- 1 years plus telephone based Business to Business CS or technical support experience
- Advanced interpersonal and communication skills
- Advanced PC Skills
Offer
- Basic salary 35,000 Kc
- Joining a growing company with great career prospects for the right candidate
- Extensive Training as required
- Young friendly multi cultrial team
- An immediate start possible.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
