Back to search.

Hays - European Speaking Customer Service Agent

Employment Type: Temporary
Location: Cheshire - North West, United Kingdom
Salary: £7.50 - £8.40 per annum
Languages: Spanish

Advertiser Details

  • Name:
    Hays
  • Posted:
    20-02-2012
  • Code:
    63411596830
I currently have a Multi-Lingual Customer Service Advisor Job based in Northwich.
My client is one of Europe's leading nutritional companies specialising in sport supplements. After experiencing a high increase in sales they are now looking to expand their customer service department based in Northwich.

The Role
With their clients based all over Europe my client is looking for experienced customer service candidates who are fluent in English as well as one or more of the following languages: - German, Spanish, French or Italian.

Key Responsibilities
Working within a fast paced environment taking inbound calls from customers and dealing with any queries they may have including chasing missing products
Liaising with couriers and internal departments to locate missing products
Call backs to customers to update them on their products
Taking orders from customers as well as payments over the phone
Processing orders accurately
Changing customer's details such as postal address if required

Key Skills
Fluent in German, Italian, Spanish or French as well as English
Fluency in languages is a must. Candidate will be interviewed in both English and the language that they state they are fluent in.
Experienced working within a contact centre environment
Experience of working within a fast paced environment.
A degree within sports or languages is desirable.

This role is based in Northwich so access to a car is ideal. Must stress that you must be fluent in a least one of the additional languages as well as English.

Benefits
Competitive rate of pay
Opportunities of progression and developmentHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
You cannot apply for this job as it is no longer active.
Share |
Recruiting Now