Back to search.Kimberly-Clark - German Customer Service Team Members
| Employment Type: | Permanent |
| Location: | East Sussex - South East, United Kingdom, Brighton |
| Salary: | £18,000 + Benefits |
| Languages: | German |
| Required Languages: | 1 |
We are recruiting for German customer service team members to join the successful shared service centre in Brighton. The successful candidates will be required to interact and communicate with our customers and provide expert knowledge to various business functions. Each Team Member looks after a portfolio of accounts ensuring that service levels are met and customer orders are delivered accurately and on time as well as ensuring that stock levels at the customers distributions centres / warehouses are within required levels. Team Members are in charge of stock levels and placing orders for the customer. The successful candidate must be fluent in English, reliable, personable and have the ability to build strong relationships.
Duties & Responsibilities
Check incoming orders on the companys system for missing information and discrepancies
Ensure stock is available
Liaise with distribution to ensure order is delivered on time
Make changes to orders as directed by customers
Releasing orders
Deal with enquiries from internal and external customers via fax, email and telephone
Report writing
The Individual
Fluent in English and either German
Proficient in MS Office and have proven experience using Excel and Outlook. Experience of SAP highly desirable.
Time management
Ability to prioritise work
Data analysis
Relationship building
Data manipulation
Hands on approach
Able to communicate effectively using best channels for purpose
Confident communicator with the ability to challenge as required
Customer focus
Duties & Responsibilities
Check incoming orders on the companys system for missing information and discrepancies
Ensure stock is available
Liaise with distribution to ensure order is delivered on time
Make changes to orders as directed by customers
Releasing orders
Deal with enquiries from internal and external customers via fax, email and telephone
Report writing
The Individual
Fluent in English and either German
Proficient in MS Office and have proven experience using Excel and Outlook. Experience of SAP highly desirable.
Time management
Ability to prioritise work
Data analysis
Relationship building
Data manipulation
Hands on approach
Able to communicate effectively using best channels for purpose
Confident communicator with the ability to challenge as required
Customer focus
You cannot apply for this job as it is no longer active.
