Meghen Group - Technical Support with Russian and Bulgarian – Beautiful Athens is waiting for you (Reloca
| Employment Type: | Permanent |
| Location: | Greece, Athens |
| Salary: | competitive + relocation |
| Languages: | English, Russian, Bulgarian |
Technical Support with Russian and Bulgarian – Beautiful Athens is waiting for you (Relocation)
The company is multimillion, global outsourcing giant. At the moment they are recruiting fluent Russian + Bulgarian speakers to support clients with their queries regarding technology products. Full training provided.
Full Relocation – Flight and accommodation for 2 weeks.
The role:
• Provide technical support and customer service to customers on technology products, diagnose the issue and provide a path to resolving inquiries
• Complete follow on actions as appropriate and maintain contact with client to update on progress made
• Demonstrate a high level of customer service when helping a customer
• Ability to apply analytical and investigative skills to resolve customer issues
• Utilizes effective verbal and written communication skills in order to work effectively with customers, other department members and with all members of the company worldwide
• Maintain accurate records in customer database system
• Provides feedback on process and support improvements
• Communicate positively with team members, customers, and other partners in Russian and Turkish and English language
Requirements:
• Fluent Russian and Bulgarian and English (all 3 languages needed)
• Excellent communication skills, strong team spirit, passionate about customer care
• Active Listening
• Handling Difficult Calls
• Excellent computer skills
• Systems & Technology Use
• Technical Support experience would be an advantage
Salary: Attractive + Relocation
Job Type: Permanent
Location: Athens, Greece
Start Date: Immediately
For more information please contact Joanna at 00353 18943034.
The company is multimillion, global outsourcing giant. At the moment they are recruiting fluent Russian + Bulgarian speakers to support clients with their queries regarding technology products. Full training provided.
Full Relocation – Flight and accommodation for 2 weeks.
The role:
• Provide technical support and customer service to customers on technology products, diagnose the issue and provide a path to resolving inquiries
• Complete follow on actions as appropriate and maintain contact with client to update on progress made
• Demonstrate a high level of customer service when helping a customer
• Ability to apply analytical and investigative skills to resolve customer issues
• Utilizes effective verbal and written communication skills in order to work effectively with customers, other department members and with all members of the company worldwide
• Maintain accurate records in customer database system
• Provides feedback on process and support improvements
• Communicate positively with team members, customers, and other partners in Russian and Turkish and English language
Requirements:
• Fluent Russian and Bulgarian and English (all 3 languages needed)
• Excellent communication skills, strong team spirit, passionate about customer care
• Active Listening
• Handling Difficult Calls
• Excellent computer skills
• Systems & Technology Use
• Technical Support experience would be an advantage
Salary: Attractive + Relocation
Job Type: Permanent
Location: Athens, Greece
Start Date: Immediately
For more information please contact Joanna at 00353 18943034.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
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