Back to search.Kaplan International Colleges - Sales Consultant - £35-40k OTE (Spanish Speaking)
| Employment Type: | Permanent |
| Location: | Central London - London, United Kingdom |
| Salary: | £35-40k OTE |
| Languages: | English, Spanish |
Kaplan International Colleges is looking for sales-driven, multilingual graduates to join its international sales team, promoting English language programmes to customers around the world. As a Sales Consultant, you will be responsible for selling KICs products through responding to web enquiries, answering inbound calls, making outbound calls to warm leads and facilitating sales through effective email communication. You will be expected to meet and exceed individual and team targets through your sales activities. This is a fast-growing team which can offer an excellent and lucrative career path for sales-driven, ambitious individuals.
Responsibilities
Selling products through answering inbound calls and making outbound calls to follow up on enquiries and quotes
Contacting every lead to maximise sales opportunities and progressing each lead to ensure upsell and cross sell opportunities through phone, email and Live chat
Building strong customer rapport through a high quality of written and oral communications and by demonstrating excellent product knowledge
Completing all required administration and recording of sales through CRM system and other business systems
Building strong relationships with team members and providing flexible and prompt support at all times
Providing prompt and courteous resolution for any issues
Skills and attributes required
Skills:
Significant experience in telesales role including outbound sales experience
Ability to build rapport, handle objections and close sales
Excellent interpersonal and communication skills
Competent computer skills and good writing skills
Fluency in English, Spanish + one other European language, preferably Italian or French
Attributes:
Excellent team player who contributes ideas for the success of the team
Self-motivated, results oriented sales person with track record of delivering to targets.
Quick to learn and apply knowledge
Resilient and consistent, with ability to bounce back from setbacks, remain positive and focused on goals
Adaptable and flexible, with ability to cope well with change
Efficient and organised
Trustworthy, dependable and reliable
Flexible approach to working, including shift working
Customer driven and quick to build rapport.
Provides solutions based on identification and understanding of customer needs
Takes ownership and accountability through to resolution
Actively puts forward ideas and recommendations to continuously improve the customer experience or business performance
Passionate and knowledgeable about Kaplan International Colleges products
How to apply
If you would like to apply for the role, please apply with CV and covering letter by clicking on the apply button below to
Closing deadline: Friday 27th January 2012
Responsibilities
Selling products through answering inbound calls and making outbound calls to follow up on enquiries and quotes
Contacting every lead to maximise sales opportunities and progressing each lead to ensure upsell and cross sell opportunities through phone, email and Live chat
Building strong customer rapport through a high quality of written and oral communications and by demonstrating excellent product knowledge
Completing all required administration and recording of sales through CRM system and other business systems
Building strong relationships with team members and providing flexible and prompt support at all times
Providing prompt and courteous resolution for any issues
Skills and attributes required
Skills:
Significant experience in telesales role including outbound sales experience
Ability to build rapport, handle objections and close sales
Excellent interpersonal and communication skills
Competent computer skills and good writing skills
Fluency in English, Spanish + one other European language, preferably Italian or French
Attributes:
Excellent team player who contributes ideas for the success of the team
Self-motivated, results oriented sales person with track record of delivering to targets.
Quick to learn and apply knowledge
Resilient and consistent, with ability to bounce back from setbacks, remain positive and focused on goals
Adaptable and flexible, with ability to cope well with change
Efficient and organised
Trustworthy, dependable and reliable
Flexible approach to working, including shift working
Customer driven and quick to build rapport.
Provides solutions based on identification and understanding of customer needs
Takes ownership and accountability through to resolution
Actively puts forward ideas and recommendations to continuously improve the customer experience or business performance
Passionate and knowledgeable about Kaplan International Colleges products
How to apply
If you would like to apply for the role, please apply with CV and covering letter by clicking on the apply button below to
Closing deadline: Friday 27th January 2012
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.
You cannot apply for this job as it is no longer active.
