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ClickSoftware - Solution Consultant – EU (with 2nd European language)

Employment Type: Permanent
Location: Buckinghamshire - South East, United Kingdom, Burnham, Bucks
Salary: Competitive
Languages: French, German, Spanish

Advertiser Details

  • Name:
    ClickSoftware
  • Posted:
    08-02-2012
  • Code:
    N/A
Position Description

As a member of the ClickSoftware Solution Consulting team, the Solution Consultant is a key player in an exciting, customer interfacing role that couples technical and customer relationship skills to successfully selling ClickSoftware’s product offerings. The Solution Consultant will provide services to the sales teams covering Europe with both Pre and Post Sales contexts. The Solution Consultant will present business-focused presentations and product demonstrations. Product demonstrations are often tailored to the specific customer and may require application configuration and development outlined during customer requirements meetings. This process leads to a detailed analysis of needs, identification of business problems and the development of appropriate solutions and financial justification to achieve the business objectives. The general purpose of the Solution Consultant is to support the efficient expedition of the sales process. Reporting to the Director of Solution Consulting, EU – located in Burnham, the Solution Consultant will be responsible for completing tasks on one or more concurrent sales activities.

Primary Responsibilities

- Work with the sales teams, mainly regional sales directors, to provide expert services to pre-sales activities such as demos, Proof Of Concepts, Cost Benefits Analisys etc.
- Responding to Invitation To Tenders, RFPs and RFIs.
- Conducting on-site business focused consulting to review a prospect’s or a customer’s existing operational processes to recommend an optimal process that utilises the pertinent products of the ServiceOptimization Suite
- Act as the handover point from Sales to Professional Services
- Training of partners and internal sales consultants regarding the use and demonstration of the ServiceOptimization Suite’s products
- Provide technical support to the Sales Managers during the pre-sale phases.
- Undertake ad-hoc projects and activities, as directed by the Director of Solution Consulting - EU (e.g. Industry overview documents, new sales materials)

Required Skills/Experience

- Fluent in a second European language
- B.Sc in Computer Science or equivalent - Preferable. MBA – Advantage.
- Strong desire to work in pre-sales mode with new products.
- 2 years of hands-on experience with the implementation/pre-sales of enterprise commercial business applications
- 2 years experience working with Visual Basic. VB.Net. C++ - preferable.
- Experience with MS SQL-Server, and NT.
- Experience with development of Web-based business applications, using XML, ASP, and VBScript.
- Experience with international customers – preferable.
- Excellent written and verbal presentation skills in English. Additional European language capabilities an advantage.
- Stong desire and ability to travel (up to 50% fo the time).
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