Back to search.TeleTech - Technical Support Representative - Turkish speaking - RELOCATION PACKAGE
| Employment Type: | Permanent |
| Location: | Belfast - Northern Ireland, United Kingdom |
| Salary: | £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS |
| Languages: | English, Turkish |
| Required Languages: | 2 |
As an English and Turkish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.
This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.
As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.
The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.
Essential skills:
Fluency in written and spoken Turkish
Fluent English
Excellent communication skills and telephone manner
We will highly value candidates with:
Previous experience in a Customer Service / Technical Support role
Experience in database / customer management systems including excellent attention to detail when inputting and collating information
Experience of working to a high quality assurance standard within a target driven environment.
Total Reward package includes:
Competitive salary
Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
Continuous paid training on the latest technology
Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
Private Pension and Life assurance
Childcare voucher scheme
On site canteen
Discounted SKY TV and local gym membership
29 days holiday entitlement + extra entitlements
Free Parking, close proximity to city centre by bus or train
Potential for rapid advancement in many fields, and throughout 17 countries!
This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.
As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.
The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.
Essential skills:
Fluency in written and spoken Turkish
Fluent English
Excellent communication skills and telephone manner
We will highly value candidates with:
Previous experience in a Customer Service / Technical Support role
Experience in database / customer management systems including excellent attention to detail when inputting and collating information
Experience of working to a high quality assurance standard within a target driven environment.
Total Reward package includes:
Competitive salary
Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
Continuous paid training on the latest technology
Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
Private Pension and Life assurance
Childcare voucher scheme
On site canteen
Discounted SKY TV and local gym membership
29 days holiday entitlement + extra entitlements
Free Parking, close proximity to city centre by bus or train
Potential for rapid advancement in many fields, and throughout 17 countries!
