Back to search.WhiteConcierge - Business Intelligence Analyst
| Employment Type: | Permanent |
| Location: | Cambridgeshire - East Anglia, United Kingdom |
| Salary: | £35,000 per annum |
| Languages: | English |
Business Intelligence Analyst
Reports To: Head of Products
Job Purpose
The Business Intelligence Analyst (BIA) is responsible to Head of Products for Business modelling, creating business case analysis and ad hoc reports to senior management.
Main Responsibilities
Responsible for Business Analysis, researches information and provides business models for different internal stakeholders.It encompasses market research, analysis of data generated by the company, and liaising with third parties to capture accurate information for the business models.
Key person for Business Intelligence, liaises with internal and external stakeholders to collect and improve the quality of customer profiling, programs utilisation. Analysis, draws conclusions and disseminates operational performance data, ensuring its clarity and adapts for both internal and external purposes.
Implement and assist on the implementation of new services, systems, processes and corporates.
Identifies, acts upon and reports on any operational constraints to a successful achievement of the responsibilities, ensuring that best practices are disseminated across the business.
Knowledge and Skills
- A relevant Business Modelling and Analysis experience.
- Excellent management skills, a clear communicator with an upmost sense of ownership.
- Flexibility, focus and ability to work under pressure.
- Knowledge of data mining and reporting tools welcomed.
- Planning Organisation and Reporting
The job-holder will report adequately and in a timely manner, with a strong sense of discipline.
Ensures two-way communication between the area and business stakeholders.
Problem Solving
Identifies and analyses conditions and critical success factors for the various scenarios that are submitted to analysis. Using a Problem Impact Solution approach, will collaborate proactively on the resolution and dissemination of solutions for operational constraints, highlighting legal, fiscal, and regulatory issues.
Identifies and reports on constraints that affect the business.
Key Relationships
Business Analyst – Will work closely in cooperation with the business analyst operations, and other key people for CRM and Telephony information.
IT team –For any system changes that enable the business to produce better and more comprehensive information.
Sales and KAM team – The job-holder will support the Sales functions with BI from new markets and industries.
Context and dimensions
This position represents, for WhiteConcierge, a key element to develop know-how and to prepare expert knowledge for the industry and WCL clients. It’s an essential driver for the company’s entry into new markets and ventures.
The successful job-holder will join a growing team, that will gain internal and external weight and responsibility in helping to shape the companies future.
WhiteConcierge is the world’s leading business-to-business concierge provider, serving organisation’s members all over the world.
A PCIDSS Level 1 compliant organisation, WhiteConcierge provides services on a 24/7/365 basis, working in a multicultural, multilingual open space customer service environment.
WhiteConcierge serves national and foreign customers, based in various time zones, with different cultures and expectations.
Reports To: Head of Products
Job Purpose
The Business Intelligence Analyst (BIA) is responsible to Head of Products for Business modelling, creating business case analysis and ad hoc reports to senior management.
Main Responsibilities
Responsible for Business Analysis, researches information and provides business models for different internal stakeholders.It encompasses market research, analysis of data generated by the company, and liaising with third parties to capture accurate information for the business models.
Key person for Business Intelligence, liaises with internal and external stakeholders to collect and improve the quality of customer profiling, programs utilisation. Analysis, draws conclusions and disseminates operational performance data, ensuring its clarity and adapts for both internal and external purposes.
Implement and assist on the implementation of new services, systems, processes and corporates.
Identifies, acts upon and reports on any operational constraints to a successful achievement of the responsibilities, ensuring that best practices are disseminated across the business.
Knowledge and Skills
- A relevant Business Modelling and Analysis experience.
- Excellent management skills, a clear communicator with an upmost sense of ownership.
- Flexibility, focus and ability to work under pressure.
- Knowledge of data mining and reporting tools welcomed.
- Planning Organisation and Reporting
The job-holder will report adequately and in a timely manner, with a strong sense of discipline.
Ensures two-way communication between the area and business stakeholders.
Problem Solving
Identifies and analyses conditions and critical success factors for the various scenarios that are submitted to analysis. Using a Problem Impact Solution approach, will collaborate proactively on the resolution and dissemination of solutions for operational constraints, highlighting legal, fiscal, and regulatory issues.
Identifies and reports on constraints that affect the business.
Key Relationships
Business Analyst – Will work closely in cooperation with the business analyst operations, and other key people for CRM and Telephony information.
IT team –For any system changes that enable the business to produce better and more comprehensive information.
Sales and KAM team – The job-holder will support the Sales functions with BI from new markets and industries.
Context and dimensions
This position represents, for WhiteConcierge, a key element to develop know-how and to prepare expert knowledge for the industry and WCL clients. It’s an essential driver for the company’s entry into new markets and ventures.
The successful job-holder will join a growing team, that will gain internal and external weight and responsibility in helping to shape the companies future.
WhiteConcierge is the world’s leading business-to-business concierge provider, serving organisation’s members all over the world.
A PCIDSS Level 1 compliant organisation, WhiteConcierge provides services on a 24/7/365 basis, working in a multicultural, multilingual open space customer service environment.
WhiteConcierge serves national and foreign customers, based in various time zones, with different cultures and expectations.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
