Back to search.CPL Ireland - Dutch speaking Advertising Account Manager
| Employment Type: | Permanent |
| Location: | Dublin Region, Ireland |
| Salary: | 35,000 - 45,000 |
| Languages: | Dutch |
Role Purpose
Reporting to the Western Central Group Account Manager,Overall the Account Manager undertakes the management of campaigns and is responsible for developing and executing the customer’s order and ensuring that campaigns are fulfilled in line with the customer’s requirements and expectations.
Key Accountabilities
Campaign Management
• Manage the day-to-day running of the account communicating regularly
• Monitor contract delivery and report progress against client goals keeping the customer informed of the status
• Conduct campaign optimization to create best reach and customer satisfaction
• Build solid relationships and act as point person for customer issues and concerns
• Work to understand their customer satisfaction drivers and resolve issues quickly and effectively
• Create Insertion Order and deliver to customer
• Coordinate, analyze and deliver mid/end campaign delivery reports
• Advise Sales Planner of order revisions and track to deliver on order obligation
• Perform and manage optimization of orders and communicate changes and status to the customer
• Problem solving and troubleshot
Knowledge, Skills and Abilities
• Strong proven Account Management/Client Services experience in the online environment 3-5 yrs. Media Agency experience is desirable.
• In depth knowledge of the on-line advertising industry
• High level of proficiency in Microsoft Excel, PowerPoint and other MS Office applications
• Excellent communication skills and superior customer-service oriented skills
• Adept at dealing with ambiguity and a frequently changing work environment
• Ability to think analytically and to set clear priorities, with very strong organizational, issue resolution, and decision-making skills required
• Demonstrate the ability to work independently and as part of a team, with demonstrated success in performing under resource and time constraints
• Demonstrate the ability to coordinate deliverables and dependencies with other groups
• Experience: Sales organization experience preferred
Qualifications
• Educated to degree level or equivalent
Reporting to the Western Central Group Account Manager,Overall the Account Manager undertakes the management of campaigns and is responsible for developing and executing the customer’s order and ensuring that campaigns are fulfilled in line with the customer’s requirements and expectations.
Key Accountabilities
Campaign Management
• Manage the day-to-day running of the account communicating regularly
• Monitor contract delivery and report progress against client goals keeping the customer informed of the status
• Conduct campaign optimization to create best reach and customer satisfaction
• Build solid relationships and act as point person for customer issues and concerns
• Work to understand their customer satisfaction drivers and resolve issues quickly and effectively
• Create Insertion Order and deliver to customer
• Coordinate, analyze and deliver mid/end campaign delivery reports
• Advise Sales Planner of order revisions and track to deliver on order obligation
• Perform and manage optimization of orders and communicate changes and status to the customer
• Problem solving and troubleshot
Knowledge, Skills and Abilities
• Strong proven Account Management/Client Services experience in the online environment 3-5 yrs. Media Agency experience is desirable.
• In depth knowledge of the on-line advertising industry
• High level of proficiency in Microsoft Excel, PowerPoint and other MS Office applications
• Excellent communication skills and superior customer-service oriented skills
• Adept at dealing with ambiguity and a frequently changing work environment
• Ability to think analytically and to set clear priorities, with very strong organizational, issue resolution, and decision-making skills required
• Demonstrate the ability to work independently and as part of a team, with demonstrated success in performing under resource and time constraints
• Demonstrate the ability to coordinate deliverables and dependencies with other groups
• Experience: Sales organization experience preferred
Qualifications
• Educated to degree level or equivalent
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