Back to search.Sitel UK - Danish Customer Advisor
| Employment Type: | Permanent |
| Location: | West London - London, United Kingdom, KT2 6LZ |
| Salary: | £9phr + Bonus £10.35phr OTE |
| Languages: | Danish |
| Required Languages: | 1 |
Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients.
At the Kingston upon Thames site, we manage a range of blue chip, highly prestigious campaigns.
Fantastic roles available for Danish speakers
We are currently recruiting for our exciting campaign where you will be required to take Customer service calls regarding the company's product range. This particular company is a market leader in the mobile communications industry.
Currently we employ over 120 Nordic speakers. Apply online today to join our friendly sociable team.
Summary of Primary Job Responsibilities
• Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management. • Consistently achieve call quality score goals to meet client and customer satisfaction goals. • Other duties as assigned. • Escalate questions and issues to Customer Service Supervisor as required. • Adherence to current sitel policies and guidelines.
Experience Target
• Call center experience a plus.
Knowledge/Skills/Abilities
• Excellent communication and customer service skills. • Basic computer skills (e.g. hardware, operating systems, internet). • Dependable, reliable and able to perform duties with minimal supervision. • Ability to interact positively with peers and supervisors.
Other
Candidates must have fluent Swedish, Norwegian or Danish language skills
At the Kingston upon Thames site, we manage a range of blue chip, highly prestigious campaigns.
Fantastic roles available for Danish speakers
We are currently recruiting for our exciting campaign where you will be required to take Customer service calls regarding the company's product range. This particular company is a market leader in the mobile communications industry.
Currently we employ over 120 Nordic speakers. Apply online today to join our friendly sociable team.
Summary of Primary Job Responsibilities
• Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management. • Consistently achieve call quality score goals to meet client and customer satisfaction goals. • Other duties as assigned. • Escalate questions and issues to Customer Service Supervisor as required. • Adherence to current sitel policies and guidelines.
Experience Target
• Call center experience a plus.
Knowledge/Skills/Abilities
• Excellent communication and customer service skills. • Basic computer skills (e.g. hardware, operating systems, internet). • Dependable, reliable and able to perform duties with minimal supervision. • Ability to interact positively with peers and supervisors.
Other
Candidates must have fluent Swedish, Norwegian or Danish language skills
You cannot apply for this job as it is no longer active.
