Adecco MarketREACH Multilingual - French Inbound Sales
| Employment Type: | Permanent |
| Location: | Cork - South-West, Ireland |
| Salary: | 21500 |
| Languages: | English, French |
| Required Languages: | 2 |
Advertiser Details
- Name:Adecco MarketREACH Multilingual
- Posted:27-05-2009
- Code:PC3L00003
Inbound Sales French
Online Sales and Services
Cork
Our client is a major innovative computer company that offers YOU the great opportunity to join their multilingual team.
Responsibilities
Learn about the company and become an expert on the company products product features and related accessories
Understand companies Digital Lifestyle strategy and how their product fits into this
Provide consultative sales solutions to customers based on their needs, following the Online Store Customer Engagement model
Understand how to leverage multiple sources of information to stay current on product features and technology changes
Understand how to appropriately set the customers expectations after they have placed their order, e.g. what happens next, to ensure a favorable end-to-end purchasing experience
Enter new Sales orders into the appropriate system(s) where appropriate
Seek to build rapport with customers so that they will actively seek the agent to process their next Store requirement.
Achieve sales goals set out on a quarterly basis while providing an excellent customer experience
Skills
Function comfortably in a fast-paced, performance-based call centre environment where calls are monitored, recorded and assessed.
Flexible Schedule, ability to work evenings or weekend hours.
Customer-focused, detailed-oriented individuals
Consultancy and Solutions focused
Comfortable working with ambiguity
Has excelled in a customer facing environment
Can translate tech speak into everyday, understandable terms.
Strong communication skills adaptive communication and active listening
Ability to maintain a positive attitude in high-stress/fast-paced work environment
Possess a drive for results, demonstrates high degree of drive and determination
Adaptive and flexible to changing technologies, process and environments
Ability to work and make decisions with minimal supervision
Complex problem solving abilities
Strong organizational and administration skills
Team player
Be a self-starter who is motivated and innovative
Ability to work effectively with other departments and utilize a team approach to accomplishing goals.
Experience
1-2 years proven sales ability
Ability to provide a great customer experience
Experience with working with cross-functional teams
Professional verbal and written communication skills
Basic reading, writing and math skills; college degree a distinct advantage
Must have a technical aptitude, computer literate and quickly learn new applications
Benefits:
Relocation package (flight + accommodation)
Holidays
Gym
Cafeteria
Product Purchase Plan
Onsite ATM
Organized Sport and Social events
VHI (Medical Insurance)
Pension Plan
Life Assurance
If you wish to apply, please send your CV in English to ana.borras@adecco.ie
Online Sales and Services
Cork
Our client is a major innovative computer company that offers YOU the great opportunity to join their multilingual team.
Responsibilities
Learn about the company and become an expert on the company products product features and related accessories
Understand companies Digital Lifestyle strategy and how their product fits into this
Provide consultative sales solutions to customers based on their needs, following the Online Store Customer Engagement model
Understand how to leverage multiple sources of information to stay current on product features and technology changes
Understand how to appropriately set the customers expectations after they have placed their order, e.g. what happens next, to ensure a favorable end-to-end purchasing experience
Enter new Sales orders into the appropriate system(s) where appropriate
Seek to build rapport with customers so that they will actively seek the agent to process their next Store requirement.
Achieve sales goals set out on a quarterly basis while providing an excellent customer experience
Skills
Function comfortably in a fast-paced, performance-based call centre environment where calls are monitored, recorded and assessed.
Flexible Schedule, ability to work evenings or weekend hours.
Customer-focused, detailed-oriented individuals
Consultancy and Solutions focused
Comfortable working with ambiguity
Has excelled in a customer facing environment
Can translate tech speak into everyday, understandable terms.
Strong communication skills adaptive communication and active listening
Ability to maintain a positive attitude in high-stress/fast-paced work environment
Possess a drive for results, demonstrates high degree of drive and determination
Adaptive and flexible to changing technologies, process and environments
Ability to work and make decisions with minimal supervision
Complex problem solving abilities
Strong organizational and administration skills
Team player
Be a self-starter who is motivated and innovative
Ability to work effectively with other departments and utilize a team approach to accomplishing goals.
Experience
1-2 years proven sales ability
Ability to provide a great customer experience
Experience with working with cross-functional teams
Professional verbal and written communication skills
Basic reading, writing and math skills; college degree a distinct advantage
Must have a technical aptitude, computer literate and quickly learn new applications
Benefits:
Relocation package (flight + accommodation)
Holidays
Gym
Cafeteria
Product Purchase Plan
Onsite ATM
Organized Sport and Social events
VHI (Medical Insurance)
Pension Plan
Life Assurance
If you wish to apply, please send your CV in English to ana.borras@adecco.ie
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