An excellent opportunity has arisen to join this fast growing leading travel company based in Essex as a client relations assistant. You will be paid a basic salary of 13k + monthly bonuses totalling 4k per year and benefits for this Monday to Friday position. They are looking for a travel industry professional with customer service experience dealing with pre and post travel questions and problems.

Client relations assistants duties

-To provide assistance to customers both pre and post travel by investigating their written and verbal queries, requests and complaints.
-To support the customer relations team and manager to achieve departmental objectives and targets, service level agreements and company best practice.
-To deal with customer service issues by telephone, email and letter

skills required

-Clear telephone manner
-Excellent letter writing skills
-Previous customer service experience within the travel industry
-Ability to influence and negotiate with customers
-Knowledge of microsoft word,outlook and excel
-Capable of manging own workload

If you are interested in the above role or are looking for a travel reservations position in the Essex area please call Duncan on 0207 397 1287 quoting DT1927 or call on 0207 397 1287.

C & M Recruitment is acting as an Employment Agency in relation to this vacancy. We are a registered agency with the Recruitment and Employment Confederation and committed to equality of opportunity for all candidates.

For more opportunities, please visit www.candm.co.uk.