Our Credit Control Department is as progressive and forward thinking as our products! We have invested heavily in systems and process re-design to enable us to work with leading international retailers and distributors.

Having embarked on our change programme to provide a world class credit control function we require multi-lingual collectors to take responsibility for customer relationships and confident in their ability to feature prominently in our culture of continuous improvement.

The credit controllers will receive autonomy to handle their customers within guidelines to the benefit of Belkin. Working with the challenges of supplying over 8000 SKUs and shipping 5-6000 lines per day to retailers across the EMEA region they will be expected to deliver DSO and reduce overdue items.

Our top performers are commercially aware, target orientated, and enjoy the opportunity to show off their skills and the growth we all share in our rapidly expanding organization.

GENERAL RESPONSIBILITIES:

The role of the Credit Controller is to deliver world class performance through accurate record keeping and regular reporting of defined fiscal disciplines.

Taking a proactive approach to internal and external relationship building the Credit Controller ensures timely payment of outstanding debt and accurate reporting. The success of the role is reliant on excellent communication skills, planning, an analytical mind, a commitment to delivery, and exceptional attention to detail.

SPECIFIC RESPONSIBILITIES:

• Accurate monitoring of personal and departmental business performance through production of weekly/monthly AR reports
• Preparation and presentation of accounts for review
• Maximise corporate business performance by maintaining effective inter-departmental relationships
• Communication of recurring problems
• Providing excellent customer service (internal and external)
• Meeting or exceeding KPIs regarding debtor days and debt overdue
• Maintaining detailed working knowledge of all processes that impact AR
• To ensure all accounts controlled are operating at the highest level by authorization of credit limits, carrying out limit reviews and all related activities

EDUCATION AND EXPERIENCE REQUIREMENTS:

• A-level or equivalent education
• Relevant experience in Credit Control in a B2B environment
• Excellent knowledge of MS Word, Excel, Access
• Experience of report writing
• Demonstrable world-class customer service experience
• Commercial acumen
• Fluency in Spanish and/or French and advantage