French speaking Customer Service Representative
Salary: £20K + Benefits
Location: Slough

Great opportunity arrived within an international company based in Slough, who currently recruiting for a French speaking Customer Service Representative.

Requirements:
-Fluent in written and spoken French and English
-A high level of interpersonal skill in direct contact, via telephone, fax and email.
-Presentable and smart
-A good negotiator
-Computer literate and analytical
-Excellent administration skills
-Experience in International Customer Service is essential

Main Responsibilities
-Order entry in a timely and efficient manner
-Provide a caring professional response to all orders and enquiries with a quality of service that meets or exceeds specified targets.
-Ensure that the policies and practices including ISO 9001 and Health and Safety Procedures are applied at all times.
-Achieves all deadlines and targets and exceeds them where possible.
-The main part of the job is based on administrative tasks (order entry, quotations, inquiries, complaints)
-Support the development o and to assist in meeting objectives of Customer Services
-Respond and own customer inquires, resolve complaints
-Maintain accurate customer details on all systems
-Request technical assistance
-Update customers at a regular intervals regarding outstanding work requests



We thank you for your interest. If you have not heard from us within 48 hours, in this instance, your application has not been successful. However, we do advise you to regularly visit the Kerr Multilingual website – www.kerrmultilingual.com - to review many new job opportunities in which you may be interested.


MS1003273