CILS International is the leading specialist manufacturer of Industrial and Laboratory identification systems marketing its products internationally from our Headquarters in Worthing.

To support our continued expansion we are looking for a Multilingual/Bilingual Customer Service advisor to work in our International Business Development Team.

Key Activities Include

- Explore customer and new enquiry requirements to recommend CILS identification products
- Send appropriate product information
- Progress enquiries to the point of quotation
- Propose pricing and follow quote enquiries through to sale
- Introduce new products and recommend alternative products in line with customer requirements
- Qualify database contacts provided by marketing activity
- Identify customer buying trends to pro-actively maintain repeat orders
- Prioritise your customers and create an effective working relationship using phone, email and fax.
- Maintain a range of activity to develop the sales territory.
- Contribute product ideas for Marketing Activities

Candidate Profile

The successful Candidate will be totally fluent in German both written and spoken, with Customer Service experience in a ‘Business-to-Business’ environment.

Technically minded and a good communicator, you will need to effectively manage your time and prioritise your activities in this busy environment with huge growth potential.

CILS Offers
Product and market training
‘Hi-tech’, pioneering and unique products
Generous salary and benefits package including Contributory Pension, Private Medical Insurance and Life Insurance.
A modern working environment with excellent staff facilities including a company funded modern ‘coffee shop’
Convenient location with ample parking and local bus/train routes