Training & Development Officer

£40K + Benefits

Leeds/Munich

Our client, a global business to business distributor, employing over 2000 people and operating in 13 European countries is looking to appoint a talented Training & Development Officer.

The role could be Leeds or Munich (preferred) based and involves considerable European travel. This, coupled with language skills (German and French and/or Spanish), means we are looking for a truly unique individual. You will be required to design, develop and facilitate the roll-out of training at all levels within France, Germany and Liege working in partnership with local HR business partners. Principal accountabilities include; leading as an active member of cross-functional teams in the design and development of content that feeds training programs that will enhance selling and service skill at all levels within the Sales organisation. In order to do this, you are likely to have proven sales and management training experience, preferably gained in a sales environment (contact centre, customer service and field sales); assess and evaluate ongoing development needs and ensure that planned activities are aligned with the Global People Plan; identify and communicate gaps/opportunities in process areas impacting the sales force and the customer experience.