LEGO Direct (yes that's right, we did say LEGO!) are looking to recruit Italian speaking advisors to join our team in our European contact centre based in Slough. Fluent English is also required for this role.

We think that we are a great place to work, but don't just take our word for it, we have also been CCA accredited for the last 2 years (which basically means an independent association also think that LEGO Direct is a great place to work). In September 2007 we also won an award for being the ‘Best Centre for Customer Service in Europe’ and we have a nice heavy award to show for it too.

We are located just 20 mins from London Paddington by train, and the office is a short walk from Slough station, although we do provide a free shuttle bus service from Slough station to the office too - see we told you we were a great place to work!

This role is aimed at maximising sales for the LEGO Company by providing a premium customer service experience to consumers who contact us by telephone (60%) and email / letter (40%) during our busiest months of the year.

Our positions will start in September this year and we anticipate this seasonal contract will run through until the beginning of 2009, although this is dependant on when the seasonal demand reduces. During the first months of the year we may be able to offer some permanent contracts to our seasonal employees.

Pay, Hours and Benefits

Normal working hours are 37.5 per week (during which various shifts operate) with occasional, optional overtime being available. Some weekend work will be required. We require a commitment from all our staff and managers to remain flexible with regards to shift patterns, and in return we will take individual shift preferences into account whenever possible and practical.
LEGO Direct offers an hourly salary of £8.71 plus additional benefits.

So if you think you would fit in well with us, you have good communication skills, are PC literate and are a good team player then we would like to hear from you.

Please click on the "apply" button and then and click on the ‘UK Customer Service Vacancies’ link on our website.